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Mixed Reviews for NordVPN: Unreliable and Expensive or Effective and Secure?

Mixed Reviews for NordVPN: Unreliable and Expensive or Effective and Secure?

30 reviews between Jul 30, 2023 and Aug 03, 2023.

NordVPN reviews: Some users find it unreliable and expensive, while others praise its effectiveness and security features. Complaints include frequent disconnections, connection issues on iOS, and inability to access streaming services. Users also mention problems with hotspot usage and limited state options. However, some users appreciate NordVPN's performance on Windows and Linux. Overall, the app receives mixed reviews.

‎NordVPN: VPN Fast & Secure
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30 reviews between Jul 30, 2023 and Aug 03, 2023.

Jul 30, 2023 - Aug 03, 2023
  • Executive

    VPN is nice but no all state are listed out coz I want to set my IP address to Alabama

    Sentiment
    • Positive
    Content
    • Wi-Fi Configuration
    Aug 03, 2023
  • Crap

    For a paid app it drop's constantly and you have to keep resetting only to get through half what your doing to reset again. Try a free vpn, you will probably get same results but at least you're not paying for it! Do better Nord!

    Sentiment
    • Negative
    Content
    • Connection Issues
    Aug 03, 2023
  • Comunicaciones seguros

    Esto es el más efectivo programa en el mercado. Utilizarlo Aside from that, Nord needs to fix their app to accommodate our military personnel who are paying for it. There is no excuse. Our military personnel should be provided with the best service possible, that includes offering rebates for those who had use this specific app, while there was a glitch in the programming or an error that was unresolved during your subscription time.

    Sentiment
    • Positive
    Content
    • Refund and Customer Support
    Aug 02, 2023
  • Pesimos servidores

    No vuelvo a contratar su servicios, no recomendado en usa

    Sentiment
    • Negative
    Content
    • Connection Issues
    Aug 02, 2023
  • It works, when it wants to.

    This app USED TO work well. Now the app drops my connection 1-4 times a day. I have the kill switch feature on, and after several minutes of inactivity it turns itself off to preserve battery life. Nice feature. Except for the fact that it now takes 45 seconds to 2 full minutes to connect again. That's HORRIBLE. Every time you want to quick google something or look up a page, you have to start Safari and wait, and wait, and wait. And about 25% of the time, IT JUST DOESN'T CONNECT. I have to force close the app and restart. I highly suggest a different VPN service.

    Sentiment
    • Negative
    Content
    • Connection Issues
    Aug 02, 2023
    • NordVPN.

      I love NordVPN. Works on windows perfectly. Some sites won’t allow vpn connections, and my latest Apple iPad 11” pro, won’t use sometimes, and I simply pause NordVPN on those occasions and then restart it.

      Sentiment
      • Positive
      Content
      • Compatibility with Devices
      Aug 02, 2023
    • It’s good when it works

      I wish it wouldn’t just disconnect at random with no notice. Why don’t you guys add the kill switch like on desktop? This is the reason why I’m switching to the free version of Proton.

      Reply: Yes it persists! This isn’t an issue with me! This has been a part of your stupid app for years! Fix it!!!

      Sentiment
      • Negative
      Content
      • Kill Switch Feature
      Aug 02, 2023
    • Never works anymore.

      Worked on and off for 30 days but now that’s its past the refund period it’s a 0% success rate. Waste of $75

      Sentiment
      • Negative
      Content
      • Refund and Customer Support
      Aug 02, 2023
    • Haven’t been able to use the vpn for 6+ months

      I have a 2 year sub. However can’t ever use it. It never wants to connect and when it has connected in the past, the connection jumps in and out so your rarely protected. The longest I was protected for that I’ve tracked was actually 48 hours. Then it cutts off shortly. It messes up your cellular data too. Makes your phone paralyze and not accessible unless I completely delete nord off my phones existence. It’s not like I can get my money back either unfortunately. I wish I could for somthing that I can’t physically use. It also always tells me on the app that there’s an “error on their end” and to check back later. Well time passes and there’s still an error. Because it hasn’t been beneficial for me, I’d have to give it a low rating.

      Sentiment
      • Negative
      Content
      • Connection Issues
      Aug 02, 2023
    • It’s a VPN

      Nothing special it’s a VPN that does it’s Job. It’s worth it when it’s on discount but a VPN over $70 isn’t worth, it there are cheaper options for the same thing.

      Sentiment
      • Positive
      Content
      • Billing and Subscription
      Aug 02, 2023
    • Best VPN

      This is hands down one of the best VPN’s on the market. 5/5

      Sentiment
      • Positive
      Content
      • Connection Issues
      Aug 02, 2023
    • OK on iPhone, iPad, Linux. Buggy on Mac

      NordVPN works pretty well on the iPhone and the iPad and very well on linux but the macOS version was obviously an afterthought. It's buggy and constantly crashes. I wish they would make a stable CLI version for macOS like they did with linux or at least fix the app so it's more reliable like on the iPhone and iPad.

      Sentiment
      • None
      Content
      • Compatibility with Devices
      Aug 02, 2023
    • Unstable and problematic

      It doesn’t allow hotspot when having it installed. It also does not connect at my workplace and I have investigated it with the team and was useless.

      My biggest bothering is that it doesn’t allow other phones to connect to my phone.

      Sentiment
      • Negative
      Content
      • Wi-Fi Configuration
      Aug 02, 2023
    • Doesn’t work in China

      I bought this VPN for china and it doesn’t work there.

      Sentiment
      • Negative
      Content
      • Compatibility with Devices
      Aug 02, 2023
    • Nord VPN

      Works pretty good

      Sentiment
      • Positive
      Content
      • Connection Issues
      Aug 01, 2023
    • Connection.

      Simply put, this app is not worth it if they do not fix the connection issues. There is no point in paying for a VPN if it disconnects you and doesn’t even notify you, the bare minimum. Only two stars so that the play store actually shows it.

      Sentiment
      • Negative
      Content
      • Connection Issues
      Aug 01, 2023
    • Stalkers

      Thank you for making me feel safe

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 01, 2023
    • Was working excellent.

      The Latest update won’t download plus it shuts down the app leaving my device unprotected. When i cancel the update download attempt, it won’t reconnect advising me that I’m offline . Had to restart my iPad to be able to get the app to work again. I Also Tried it on my iPhone 11 and had the same issues . I don’t trust this update enough to try the download on my business phone.

      Sentiment
      • Negative
      Content
      • Compatibility with Devices
      Aug 01, 2023
    • Bad time to Download

      I use NordVPN on Linux and Windows with much success. However upon signing in on iOS an error occurs and says it is on NordVPN’s end. Hope it will be fixed soon.

      Sentiment
      • None
      Content
      • Compatibility with Devices
      Jul 31, 2023
    • Good

      Good

      Sentiment
      • Positive
      Content
      • None
      Jul 31, 2023
    • Slay

      Slay.

      Sentiment
      • None
      Content
      • None
      Jul 31, 2023
    • Software issues

      Unless you use VPN sites in the united states, many websites will block you if you try to login from a VPN it outside the country. It’s getting to the point where I have to shut off Nord too often.

      Sentiment
      • Negative
      Content
      • Connection Issues
      Jul 31, 2023
    • Doesn’t work with streaming services.

      Nord VPN doesn’t work with any of the streaming services I tried, cyber ghost does work.

      Sentiment
      • Negative
      Content
      • Streaming Services
      Jul 31, 2023
    • Hinders WIFi connection

      I utilized this app for one month. The instructions are a bit confusing. Not very user friendly. My other concern is when I did not continue my subscription,I noticed my Wi-Fi would not connect to my phone. I talked to my cellular and Wi-Fi company for over two hours. We figured out that the VPN app had configured some thing with the Wi-Fi. Once I deleted the VPN app from my phone, Wi-Fi, worked again. This app should not have any access to configuration of your Wi-Fi in this way. This is troublesome as for nothing in the purchase agreement says that if you do not continue the subscription that it will block your Wi-Fi for all apps and all usage on your phone until you delete app from your phone. ( I was going to keep VPN app on phone to later subscribe for another future use for a international trip. But now I will not use this app.)

      Sentiment
      • None
      Content
      • Wi-Fi Configuration
      Jul 31, 2023
    • Problems As soon as I bought a year plan!

      I was paying on a monthly basis in the beginning ,to see if any issues were going to arise and it worked fine. But since I purchased a year of service now the NordVPN keeps pausing on my device, turns it self off and the IP address changes on its own, my phone will stop working through this, regardless if I’m listening to music, on social media or texting bc of the pause or
      change. It happens everyday multiple times. I will not waste another penny on this when my yearly plan it over.

      Sentiment
      • Negative
      Content
      • Connection Issues
      Jul 31, 2023
    • This is terrible customer service

      I can get into my phone with a password but not my computer. It doesn’t show up in my apple subscriptions so I can’t cancel that way, I’ve tried to cancel from my phone. I haven’t used in at least 5 months since it actually hinders my accessing anything including google search for a bird or flower?
      I can’t get the password reset to send me a link to cancel, Delaware phone number that immediately hangs up, NYC address, no support emails get answered.
      This customer service is terrible, I’ve been trying to cancel for at least a month before the renewal date and you didn’t cancel. Super shady business practices…..

      Sentiment
      • Negative
      Content
      • Billing and Subscription
      Jul 31, 2023
    • Steep decline

      Been a Nord subscriber for years, but recent service issues and sloppy technical support has convinced me to try something else. A personal VPN has become a necessity. This ain't it anymore.

      Sentiment
      • Negative
      Content
      • Connection Issues
      Jul 31, 2023
    • Still can’t use Hulu

      Can’t use in Belgium

      Sentiment
      • Negative
      Content
      • Compatibility with Devices
      Jul 30, 2023
    • Love 💚

      Thank you so much

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 30, 2023
    • SCAMM

      This company its a Scam , because i buy subscription fir 1 year i used for least to 6 months and now requires a new subscription and doesn’t have any fisical customer servive or any number to call not recommended this App

      Sentiment
      • Negative
      Content
      • Billing and Subscription
      Jul 30, 2023

Sentiment Analysis

  • Positive(9)
    30%
  • Negative(17)
    57%
  • None(4)
    13%
-27 Net Promoter
Score

Popular Topics

  • Connection Issues(10)
    33%
  • Compatibility with Devices(6)
    20%
  • Billing and Subscription(3)
    10%
  • Wi-Fi Configuration(3)
    10%
  • Customer Service(2)
    7%
  • None(2)
    7%
  • Refund and Customer Support(2)
    7%
  • Kill Switch Feature(1)
    3%
  • Streaming Services(1)
    3%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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