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Mixed Reviews for Nike Customer Service and Website Functionality

Mixed Reviews for Nike Customer Service and Website Functionality

40 reviews between Oct 30, 2023 and Nov 06, 2023.

Nike customer service receives multiple complaints about slow response times, incorrect orders, and unhelpful staff. Some customers report difficulties in getting refunds for returned items. Others mention problems with the website's functionality and bugs. A few customers express frustration with the lack of clear sizing information on running clothing. Despite these negative experiences, some customers praise the quality of Nike products and the company's website offers attractive deals. One customer highlights the excellent service they received from a salesperson at a Nike store.

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40 reviews between Oct 30, 2023 and Nov 06, 2023.

Oct 30, 2023 - Nov 06, 2023

Popular Phrases

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Featured Content

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  • our family always trust nike products…

    our family always trust nike products like clothing, sportwear, sport shoes and others product alway make us satisfied to wear it

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 04, 2023
  • Keine termingerechte Lieferung, trotzdem 15 Euro extra für Expressversand

    Mir wurde fĂŒr 15 Euro extra eine Expresslieferung fĂŒr den 31.10. angeboten. Ware wurde erst am 2.11 geliefert, also nicht Express. Die 15 Euro muss ich laut Kundenservice trotzdem zahlen. Es tue ihnen Leid. Davon kann ich nicht abbeißen. Werde mich an den Konsumentenschutz wenden.

    Sentiment
    • Negative
    Content
    • Delivery
    Nov 04, 2023
  • In Juni schoenen terug gestuurd omdat…

    In Juni schoenen terug gestuurd omdat deze kapot gingen binnen 2 maanden. Zouden wat laten weten binnen 3 weken nogsteets krijg ik geen antwoord of oplossing. Al zo vaak contact op genomen maar je wordt van t kastje naar de muur gestuurd..

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Worst customer service Nike company

    Worst customer service Nike company. Called so many times but they are not responding back on timely manner. Claim num is 91682431. Still waiting called almost 15 times. Very bad

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 03, 2023
  • Wenn ich weniger als 1 Stern geben…

    Wenn ich weniger als 1 Stern geben könnte wĂŒrde ich es machen. Schuhe bestellen geht einfach und schnell. Aber Retouren sind eine Katastrophe, erstmal den Aufkleber zu bekommen ist schon schlimm aber dann rennt man seinem Geld hinterher. Das ist anscheinend eine Masche und grenzt fĂŒr mich an Betrug. Nike nie wieder

    Sentiment
    • Negative
    Content
    • Returns and Refunds
    Nov 03, 2023
  • Nike

    Nike. Supporting a murdering occupying state who targets innocent babies and children especially. Boycott these genocide supporters. JUST DO IT.

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 01, 2023
  • Don't ever buys from these guys because…

    Don't ever buys from these guys because you only have 15 minutes to cancel your order. And there after its tough luck on you ... EVELYN NOT HELPFUL AT ALL.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 01, 2023
  • Servizio vergognoso

    Sito web fatto con i piedi, pieno di bug e malfunzionamenti con diversi browser. Non si riesce ad inoltrare l'ordine, la procedura finisce sempre con un incomprensibile errore. Ho una gift-card che ora Ăš inutilizzabile! Assistenza che parla a stento l'italiano e non sa che pesci pigliare! A mai piĂč Nike!

    Sentiment
    • Negative
    Content
    • Website Issues
    Oct 31, 2023
  • Rachel excellente vendeuse sur le site…

    Rachel excellente vendeuse sur le site Nike de Lille,agreable souriante aimable gentille.Je recommande Ă  1000000%

    Sentiment
    • Positive
    Content
    • In-store Experience
    Oct 31, 2023
  • Pinsamt

    Pinsamt. BestÀller ett par skor airmax och noterar att kanten pÄ frÀmre delen ligger lös i jmf med höger sko. Försöker nÄ deras service och de Àr ju omöjligt. Vet nÄgon hur man löser det sÄ jag kan fÄ det utbytt och ej returnet? Sista gÄngen jag bestÀller ett par skor frÄn nike.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 31, 2023
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