Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
Mixed Reviews for Macbook Pro: Durability and Performance Concerns

Mixed Reviews for Macbook Pro: Durability and Performance Concerns

30 reviews between Nov 08, 2021 and Oct 12, 2023.

Mixed reviews for the Macbook Pro with some users experiencing durability issues, overheating, and motherboard failures. Others find it to be a high-quality product worth the money. Complaints about Apple's customer service and the lack of repair options are also mentioned.

Apple 2019 MacBook Pro (16-inch, 16GB RAM, 512GB Storage, 2.6GHz Intel Core i7) - Space Gray :
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

30 reviews between Nov 08, 2021 and Oct 12, 2023.

Nov 08, 2021 - Oct 12, 2023

Featured Content

  • Died one month after support ended. NO SUPPORT FOR $2K PURCHASE.

    Like the headline says, it died one month after support ended. The Apple store wants $500, just to diagnose it. I wish I'd bought a windows laptop. At least they're easier to maintain and upgrade.

    Sentiment
    • Negative
    Content
    • Durability
    Oct 12, 2023
  • Is it worth it? NO

    Been a long time Mac user. Have had many Macs. This is by far the loudest computer I've ever heard in my life. It sounds like a jet engine and I've even opened it and thoroughly cleaned the fans and internals. I cannot believe this is still being sold for 1400 on amazon. Core audio issues in the first 4 months with cracking popping and freezing, slightly fixed in the newer updates. Overall for whatever reason, my 2012 MacBook Pro gave me less issues and had less fan issues. In 2023, nearly 2024 now, if you're shelling 1400 for an intel Mac that's value is quickly depreciating then you're making a bad decision. Get any base m1 Mac over this. Even on local selling websites like offerup or marketplace you can find a deal for $500 for an m1 or 800 for an m2. Please don't get this and do this to yourself lol

    Sentiment
    • None
    Content
    • Hardware Issues
    Aug 25, 2023
  • Low durability

    Extremely disappointed in the durability of the product. It doesn't work any more. It didn't last two years. According to technical assistance, the motherboard and touch ID burned out. I have a Dell laptop from 2017 (which was extremely cheap) that still works today. The Dell survived several things that this one didn't even dreamed about because this one was always at home and on high support.

    Sentiment
    • Negative
    Content
    • Durability
    May 31, 2023
  • 2,450.00 Macbook Pro breaks down after just 3years.

    My Macbook Pro broke down out of nowhere after just 3 and 1/2 years. Stupidly, I bought coverage that conveniently expired 6 months before it broke, and I cannot even return it.
    One would think that for this price, apple would make a better product? But, no!
    Please look at my laptop! It is brand new! I never even have taken it out of the house. The power cord was always connected to a ground safety cord, and when not in use the laptop was disconnected from power.
    I had it diagnosed and it seems that the 'built-in board' containing the hard drive must be replaced all together: for $750+labor.
    Stop buying macs. Apple will not honor their mistakes for their outrageously expensive products.

    Sentiment
    • Negative
    Content
    • Durability
    Mar 23, 2023
  • LOVE MY APPLE MAC !

    first one / apple mac , love it , fast clear running

    Sentiment
    • Positive
    Content
    • Performance
    Jan 18, 2023
  • Do Not Buy

    Terrible. My father opened this for Christmas and it would not charge past 5%. We did the trouble shooting steps and it still did not work. We have other Macs and so we hanged power chords, and outlets just to make sure it was the computer. An error maintenance message came up after trying to charge it for a few hours. Apparently products don't undergo a quality control inspection before sending them out. My father was excited and when he opened it he plugged the computer in and started to charge it. He didn't realize there was something wrong, and so he started to download and transfer his items. He left, took a nap and when he came back he noticed the computer hadn't charged. He unplugged it and tried a different charger, but the computer turned itself off. It took a while to get it back on, and it took us several hours to try and wipe the items hard drive in order to send it back. Quite the Christmas day disaster.

    Sentiment
    • Negative
    Content
    • Durability
    Dec 29, 2022
  • In 2022 too expensive for old mac

    Who is buying this expensive 2019mac in 2022 instead of 2021 macbook m1pro 16 or 14

    Sentiment
    • Negative
    Content
    • Value for Money
    Aug 28, 2022
  • Don’t buy this computer from Amazon

    Don’t buy this computer in Amazon. It cracked after two months of use. Don’t risk your investment and get it from Apple. If you end up getting it from Amazon do get apple care.

    Sentiment
    • Positive
    Content
    • Durability
    May 16, 2022
  • DO NOT BUY THIS PIECE OF JUNK. APPLE SERVICE DEPT IS USELESS RUDE AND GREEDY!

    The screens on all Apple Products are inferior and make all Apple products expensive and useless!

    Sentiment
    • Negative
    Content
    • Screen Issues
    May 09, 2022
  • Buen equipo

    Un equipo muy rapidoz solo debes tener cuidado con el flexible de la pantalla, al rato se dañan

    Sentiment
    • Positive
    Content
    • Durability
    Dec 10, 2021
  • See All Reviews

Sentiment Analysis

0 Net Promoter
Score

Popular Topics

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Amazon reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Amazon. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Amazon and is not associated with or supported by Amazon in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Amazon's terms of use, including copyright regulations, when utilizing the extracted review data.