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Mixed Reviews for Freeletics App and Program

Mixed Reviews for Freeletics App and Program

30 reviews between May 12, 2023 and Nov 09, 2023.

Mixed reviews about the Freeletics app and program, with some users praising its effectiveness in achieving fitness goals and others criticizing its usability and customer service. Complaints include unclear video tutorials, difficulty in canceling subscriptions, and frequent ads. Positive feedback highlights the app's ability to customize workouts and provide motivation. Overall, opinions are divided on the app's value for the price.

‎Freeletics: Workouts & Fitness
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30 reviews between May 12, 2023 and Nov 09, 2023.

May 12, 2023 - Nov 09, 2023

Popular Phrases

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Featured Content

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  • “Could not find any videos”

    Can’t preview exercises, seemingly regardless of connection strength or other circumstances. App can “find” the same videos during workouts, but while I’m being timed for a personal best is a sub-optimal time to be previewing the movements and studying the forms.

    Sentiment
    • Negative
    Content
    • App Usability
    Oct 25, 2023
  • Best personal trainer on the planet minus the cost!

    This has been the approach that has helped me stay consistent and even when I have little time I can adapt my session! After 300 + sessions I can say I would not have this much progress on my own.

    Sentiment
    • Positive
    Content
    • Positive Feedback
    Oct 25, 2023
  • Horrible

    Had the app for a year, never used it. No emails notifications or anything until today when they email me to say they have processed my $95 dollar subscription. I try and cancel right away and they say they cannot reimburse. Horrible company I will never use or recommend.

    Sentiment
    • Negative
    Content
    • Subscription and Billing
    Aug 25, 2023
  • Great app!

    Organized and detailed workout app that’s great for all levels, good videos on how to perform all the warmups and exercises

    Sentiment
    • Positive
    Content
    • App Usability
    Aug 03, 2023
  • New Shady Charges over $100

    I use to use this app on and off for 5 years- especially in the wintertime when I couldn’t get outside to jog and I really enjoyed it. I signed up and cancelled without problems. Recently I signed back up and then cancelled- and was charged over $100 after cancelling. I reached out asking for a refund since I cancelled, and was told they don’t give refunds regardless of the situation. ??? I’ve never had a problem with being overcharged by Freeletics before, they’ve changed their policies and procedures. Also I don’t even have access to the Freeletics features that they charged me for. I’m soooo sad about this.

    Sentiment
    • Negative
    Content
    • Subscription and Billing
    Jul 31, 2023
  • Great exercises app needs improvement

    Great set of exercises to match many different skill levels and goals. App itself can be frustrating and could use an UX overhaul. Hard to adapt routines in mid routine, hard to adjust settings. Hard to restart a section if you get pulled away mid-workout.

    Sentiment
    • None
    Content
    • App Usability
    Jul 18, 2023
  • No more free workouts..?

    Getting rid of free workouts was a terrible idea. Literally takes the FREE out of Freeletics but y’all do you I guess. Uninstall and will no longer promote in the calisthenics community.

    Sentiment
    • Negative
    Content
    • Lack of Free Features
    Jun 09, 2023
  • Stop changing app interface

    Love the app but no one wants to be forced to subscribe to get the basic workouts back we’ve already had them. Let us be

    Sentiment
    • Positive
    Content
    • Lack of Free Features
    Jun 07, 2023
  • Free to download not to use

    Buyer beware: while the app itself is free, it is unusable unless you pay the subscription fee. I feel that this should be better advertised unless they want to be deceptive in order to gain more subscribers through this practice.

    Sentiment
    • Positive
    Content
    • Subscription and Billing
    Jun 01, 2023
  • What a buggy piece of crap

    Seriously. Keeps interrupting my workouts and then losing my place in that session. Stay very very far away.

    Sentiment
    • Negative
    Content
    • Cancellation Difficulties
    May 12, 2023
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Sentiment Analysis

-7 Net Promoter
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