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United States
Mixed Reviews for CEPTETEB Mobile Banking App

Mixed Reviews for CEPTETEB Mobile Banking App

30 reviews between Aug 28, 2023 and Aug 31, 2023.

The reviews for CEPTETEB mobile banking application are mixed, with some users expressing frustration and disappointment with the app's functionality and usability. However, others appreciate its user-friendly interface and security features. Some specific issues mentioned include difficulty in reaching customer support, problems with accessing account balances, and issues with the NFC feature. Despite these concerns, the app receives praise for its accessibility and convenience. The overall sentiment seems to be that while there is room for improvement, CEPTETEB remains a trusted and reliable banking option.

CEPTETEB - Google Play'de Uygulamalar
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30 reviews between Aug 28, 2023 and Aug 31, 2023.

Aug 28, 2023 - Aug 31, 2023

Popular Phrases

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  • Bir saattir canlı operatöre ulaşamıyorum, ve cepteteb internet şubeniz kendi bankanızın swift kodunu kabul etmiyor şubeye gittiğim zaman da bunu internet halledebilirsiniz diye beni azarliyorlar sisteminizi guncelleyin o zaman.hic bir işe yaramıyor ikisi de

    Sentiment
    • Negative
    Content
    • Account Access
    Aug 31, 2023

  • Teb bankacılıgı en sevdigim ve güvendigim tek bankadır. Uygulanaya erisimi gayet kolay ve güvenilir olması CEPTETEB i tercih sebebimdir .Tesekkurler TEB

    Sentiment
    • Positive
    Content
    • Usability
    Aug 31, 2023

  • Uygulamanız çok açık anlaşılır ben çok memnunum

    Sentiment
    • Positive
    Content
    • Usability
    Aug 30, 2023

  • ⭐BNP Paris dünyanın en büyük bankalarından birisi hemen hemen her ülkede var böyle büyük bir şirketin biz muşterilerine çok daha fazla yatırım hizmeti ve yatırım çeşitliliği sağlamasını isitiyorum⭐

    Sentiment
    • Positive
    Content
    • Investment Services
    Aug 30, 2023

  • Halka arz diye bölüm yok

    Sentiment
    • Negative
    Content
    • Usability
    Aug 30, 2023

    • Hesap hareketlerinde bakiyemi göremiyorum .

      Sentiment
      • Negative
      Content
      • Account Access
      Aug 30, 2023

    • Tek kelime ile rezalet bir uygulama.

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 30, 2023

    • Memnunum

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 30, 2023

    • Delirtir insanı. Ilk girişte her 10 defadan 5 inde açılmıyor. Kapatıp yeniden denemek gerekiyor.

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 30, 2023

    • Muhteşem, güvenli, kolay ve pratik.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 30, 2023

    • Şimdiden teşekkürler emeği geçen herkese

      Sentiment
      • Positive
      Content
      • Usability
      Aug 30, 2023

    • 15 sene önceki tel kayıtlı hala sistemde saçmalık

      Sentiment
      • Negative
      Content
      • Usability
      Aug 30, 2023

    • Kullanışlı güzel bir uygulama

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023

    • Ilk kez ceptetep indirdim ancak kredi istedim vermediler 1 gun sonra 2 katini garantiden cektim musteri temsilcileri ilgisi

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 29, 2023

    • Gayet anlaşılır ve görseli güzel.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023

    • Ulan bu kimlik kartı okutma işlemi nedir ak ya. Olmuyor lan işte olmuyor. Her türlü bilgiyi veriyoruz niye hala müşteri olmak için kimlik kart çipi okutmak zorundayız. Olmuyor ya nfc arızalı ya kimlik arızalı. Müşterin olmak için başka şeyler de verelim mi ? Sanki bedava para dagitiyirsunuz!!!

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023

    • mobilden halka arz menusunu bulamıyorum. yardımcı olur musunuz

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023

    • 3+1 4 şifreyle hesaba girebeliyorsun bir anlık yanlış şifre girsen yandın parola işaret sembol pin gitki hesabını kurtarasın ayrıca gelen ve ödenen hesapların tümüne bilgi mesajı gelmiyor

      Sentiment
      • Negative
      Content
      • Security
      Aug 29, 2023

    • 3 gündür telefondan mobil bankacılığa girmek için uğraşıyorum bu nasıl bir uygulama

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023

    • Bildiğim en iyi uygulama

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023

    • ejmmazs;nn

      Sentiment
      • Positive
      Content
      • Application Errors
      Aug 29, 2023

    • Gayret güzel

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023

    • Şuan istediğim gibi değil ilerde daha iyi olacağına ümit ediyorum Teşekkürler.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023

    • NFC özelliği kullanılamıyor tanımlama yapılamıyor? Kartları tanımlama yapılamıyor?

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023

    • Hic bir işe yaramıyor

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023

    • Süper bir sube

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 29, 2023

    • BASKA HESABA PARA GONDERDIGIMDE IBAN NO KAYDOLMUYOR. HER SEFERDE IBAN NOYU YAZMAK ZORUNDA KALIYORUM.BU SEBEPLE BANKANIZI BIRAKACAGIM.

      Sentiment
      • Negative
      Content
      • Account Access
      Aug 29, 2023

    • Sayın admin şu Tarih girme kısmını neden Telefonun Kalavyesi ile yazdırmıyorsun benim yaşım 52 600 700 sefer Doğum Tarihi girmek için neden tıklatıyorsun Ekranı 2 sefer denedim pes ettim

      Sentiment
      • Negative
      Content
      • Usability
      Aug 28, 2023

    • Bence hala güzel değil. Bankanıza yakışmayan bir uygulama. Rahat anlaşılır değil. Çok sık ama çok sık çökmeler meydana geliyor .

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 28, 2023

    • 👍

      Sentiment
      • Positive
      Content
      • Usability
      Aug 28, 2023

Sentiment Analysis

  • Positive(14)
    47%
  • Negative(16)
    53%
  • None(0)
    0%
-6 Net Promoter
Score

Popular Topics

  • Usability(18)
    60%
  • Application Errors(4)
    13%
  • Account Access(3)
    10%
  • Customer Service(3)
    10%
  • Investment Services(1)
    3%
  • Security(1)
    3%

Languages

  • Turkish(28)
    93%
  • Unknown language(2)
    7%

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