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Mixed Reviews for CEPTETEB Mobile Banking App

Mixed Reviews for CEPTETEB Mobile Banking App

30 reviews between Aug 28, 2023 and Aug 31, 2023.

The reviews for CEPTETEB mobile banking application are mixed, with some users expressing frustration and disappointment with the app's functionality and usability. However, others appreciate its user-friendly interface and security features. Some specific issues mentioned include difficulty in reaching customer support, problems with accessing account balances, and issues with the NFC feature. Despite these concerns, the app receives praise for its accessibility and convenience. The overall sentiment seems to be that while there is room for improvement, CEPTETEB remains a trusted and reliable banking option.

CEPTETEB - Google Play'de Uygulamalar
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30 reviews between Aug 28, 2023 and Aug 31, 2023.

Aug 28, 2023 - Aug 31, 2023
  • Bir saattir canl─▒ operat├Âre ula┼čam─▒yorum, ve cepteteb internet ┼čubeniz kendi bankan─▒z─▒n swift kodunu kabul etmiyor ┼čubeye gitti─čim zaman da bunu internet halledebilirsiniz diye beni azarliyorlar sisteminizi guncelleyin o zaman.hic bir i┼če yaram─▒yor ikisi de

    Sentiment
    • Negative
    Content
    • Account Access
    Aug 31, 2023
  • Teb bankac─▒l─▒g─▒ en sevdigim ve g├╝vendigim tek bankad─▒r. Uygulanaya erisimi gayet kolay ve g├╝venilir olmas─▒ CEPTETEB i tercih sebebimdir .Tesekkurler TEB

    Sentiment
    • Positive
    Content
    • Usability
    Aug 31, 2023
  • Uygulaman─▒z ├žok a├ž─▒k anla┼č─▒l─▒r ben ├žok memnunum

    Sentiment
    • Positive
    Content
    • Usability
    Aug 30, 2023
  • ÔşÉBNP Paris d├╝nyan─▒n en b├╝y├╝k bankalar─▒ndan birisi hemen hemen her ├╝lkede var b├Âyle b├╝y├╝k bir ┼čirketin biz mu┼čterilerine ├žok daha fazla yat─▒r─▒m hizmeti ve yat─▒r─▒m ├že┼čitlili─či sa─člamas─▒n─▒ isitiyorumÔşÉ

    Sentiment
    • Positive
    Content
    • Investment Services
    Aug 30, 2023
  • Halka arz diye b├Âl├╝m yok

    Sentiment
    • Negative
    Content
    • Usability
    Aug 30, 2023
    • Hesap hareketlerinde bakiyemi g├Âremiyorum .

      Sentiment
      • Negative
      Content
      • Account Access
      Aug 30, 2023
    • Tek kelime ile rezalet bir uygulama.

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 30, 2023
    • Memnunum

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 30, 2023
    • Delirtir insan─▒. Ilk giri┼čte her 10 defadan 5 inde a├ž─▒lm─▒yor. Kapat─▒p yeniden denemek gerekiyor.

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 30, 2023
    • Muhte┼čem, g├╝venli, kolay ve pratik.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 30, 2023
    • ┼×imdiden te┼čekk├╝rler eme─či ge├žen herkese

      Sentiment
      • Positive
      Content
      • Usability
      Aug 30, 2023
    • 15 sene ├Ânceki tel kay─▒tl─▒ hala sistemde sa├žmal─▒k

      Sentiment
      • Negative
      Content
      • Usability
      Aug 30, 2023
    • Kullan─▒┼čl─▒ g├╝zel bir uygulama

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023
    • Ilk kez ceptetep indirdim ancak kredi istedim vermediler 1 gun sonra 2 katini garantiden cektim musteri temsilcileri ilgisi

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 29, 2023
    • Gayet anla┼č─▒l─▒r ve g├Ârseli g├╝zel.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023
    • Ulan bu kimlik kart─▒ okutma i┼člemi nedir ak ya. Olmuyor lan i┼čte olmuyor. Her t├╝rl├╝ bilgiyi veriyoruz niye hala m├╝┼čteri olmak i├žin kimlik kart ├žipi okutmak zorunday─▒z. Olmuyor ya nfc ar─▒zal─▒ ya kimlik ar─▒zal─▒. M├╝┼čterin olmak i├žin ba┼čka ┼čeyler de verelim mi ? Sanki bedava para dagitiyirsunuz!!!

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023
    • mobilden halka arz menusunu bulam─▒yorum. yard─▒mc─▒ olur musunuz

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023
    • 3+1 4 ┼čifreyle hesaba girebeliyorsun bir anl─▒k yanl─▒┼č ┼čifre girsen yand─▒n parola i┼čaret sembol pin gitki hesab─▒n─▒ kurtaras─▒n ayr─▒ca gelen ve ├Âdenen hesaplar─▒n t├╝m├╝ne bilgi mesaj─▒ gelmiyor

      Sentiment
      • Negative
      Content
      • Security
      Aug 29, 2023
    • 3 g├╝nd├╝r telefondan mobil bankac─▒l─▒─ča girmek i├žin u─čra┼č─▒yorum bu nas─▒l bir uygulama

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023
    • Bildi─čim en iyi uygulama

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023
    • ejmmazs;nn

      Sentiment
      • Positive
      Content
      • Application Errors
      Aug 29, 2023
    • Gayret g├╝zel

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023
    • ┼×uan istedi─čim gibi de─čil ilerde daha iyi olaca─č─▒na ├╝mit ediyorum Te┼čekk├╝rler.

      Sentiment
      • Positive
      Content
      • Usability
      Aug 29, 2023
    • NFC ├Âzelli─či kullan─▒lam─▒yor tan─▒mlama yap─▒lam─▒yor? Kartlar─▒ tan─▒mlama yap─▒lam─▒yor?

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023
    • Hic bir i┼če yaram─▒yor

      Sentiment
      • Negative
      Content
      • Usability
      Aug 29, 2023
    • S├╝per bir sube

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 29, 2023
    • BASKA HESABA PARA GONDERDIGIMDE IBAN NO KAYDOLMUYOR. HER SEFERDE IBAN NOYU YAZMAK ZORUNDA KALIYORUM.BU SEBEPLE BANKANIZI BIRAKACAGIM.

      Sentiment
      • Negative
      Content
      • Account Access
      Aug 29, 2023
    • Say─▒n admin ┼ču Tarih girme k─▒sm─▒n─▒ neden Telefonun Kalavyesi ile yazd─▒rm─▒yorsun benim ya┼č─▒m 52 600 700 sefer Do─čum Tarihi girmek i├žin neden t─▒klat─▒yorsun Ekran─▒ 2 sefer denedim pes ettim

      Sentiment
      • Negative
      Content
      • Usability
      Aug 28, 2023
    • Bence hala g├╝zel de─čil. Bankan─▒za yak─▒┼čmayan bir uygulama. Rahat anla┼č─▒l─▒r de─čil. ├çok s─▒k ama ├žok s─▒k ├ž├Âkmeler meydana geliyor .

      Sentiment
      • Negative
      Content
      • Application Errors
      Aug 28, 2023
    • ­čĹŹ

      Sentiment
      • Positive
      Content
      • Usability
      Aug 28, 2023

Sentiment Analysis

  • Positive(14)
    47%
  • Negative(16)
    53%
  • None(0)
    0%
-6 Net Promoter
Score

Popular Topics

  • Usability(18)
    60%
  • Application Errors(4)
    13%
  • Account Access(3)
    10%
  • Customer Service(3)
    10%
  • Investment Services(1)
    3%
  • Security(1)
    3%

Languages

  • Turkish(28)
    93%
  • Unknown language(2)
    7%

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