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Mixed Customer Experiences with Alltricks

Mixed Customer Experiences with Alltricks

40 reviews between Aug 16, 2023 and Nov 05, 2023.

Customers are experiencing issues with wrong shipments, lack of refunds, and poor customer service. Some customers have received the wrong products and are struggling to get in touch with the support team. There are also complaints about delayed deliveries and unresponsiveness from Alltricks. However, there are a few positive reviews mentioning fast delivery and good prices.

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40 reviews between Aug 16, 2023 and Nov 05, 2023.

Aug 16, 2023 - Nov 05, 2023

Popular Phrases

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Featured Content

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  • 1e ervaring prima

    Voor de 1e keer bij Alltricks iets besteld. De opvolging was GOED. Nog dezelfde dag in behandeling genomen, 2 dagen later spullen ontvangen.

    Sentiment
    • Positive
    Content
    • Ordering Process
    Nov 03, 2023
  • Alltricks super in sportartikelen

    Directe info over bestelling en de reisweg.Stipte en vlugge levering.Zorgvuldig verpakt.Zeer belangrijk aftekenen bij ontvangst, zo zijn beidenzeker van de levering.

    Sentiment
    • Positive
    Content
    • Delivery
    Nov 03, 2023
  • Geen reactie op mail ivm defect artikel

    Bestelling geplaatst, snel geleverd. Echter nu een defect aan het product. Mail gestuurd en via de website in het account een klacht ingediend. Totaal geen reactie! Erg jammer.

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 19, 2023
  • Goed product voor prima prijs

    Ik was wat huiverig na het lezen van de reviews hier, maar heb toch besteld omdat ik hier de producten voor een goeie prijs kon krijgen. ik heb de bestelde producten 4 dagen na de bestelling kunnen ophalen bij een DPD punt, en alles was prima.

    Sentiment
    • Positive
    Content
    • Delivery
    Oct 19, 2023
  • I ordered a swim suit which was…

    I ordered a swim suit which was damaged, I did sent it back, I never heard anything and until now I did not get any answers to my mail. So untiul now the money is gone. It looks like I am not the only one., 1 week further and still no money and no answers to all my questions,I would not recommend to order something here.

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 13, 2023
  • Snelle en correcte behandeling van mijn…

    Snelle en correcte behandeling van mijn bestelling, top!!!

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 10, 2023
  • Ik kocht een helm van Giro

    Ik kocht een helm van Giro, betaalde in vertrouwen maar kreeg de helm nooit opgestuurd. Niemand bereikbaar uiteraard. Oplichters zijn het

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 24, 2023
  • Ik heb een helm gekocht, deze was te klein maar was makkelijk en snel terug te sturen…

    Ik heb een helm gekocht op deze site, maar deze was te klein en ik kon de helm zonder problemen terug sturen, ik heb 2 euro moeten betalen voor de levering terug en een paar dagen later krijg ik mijn te goed bon voor de site, deze heb ik gebruikt om een andere helm te kopen (met een grotere maat) en deze is nu onderweg…

    Sentiment
    • Positive
    Content
    • Return Process
    Sep 20, 2023
  • Rugzak besteld en retour gestuurd met…

    Rugzak besteld en retour gestuurd met de bijgeleverde sticker. Geen refund ontvangen contract gemaakt via website geen respons. Dus €50,00 foetsie

    Sentiment
    • Negative
    Content
    • Refund
    Sep 15, 2023
  • Professionele website

    Goede aanbiedingen. Groot assortiment aan fietsen en onderdelen met lage prijzen en snelle levering. De helpdesk is traag maar zijn mij goed behulpzaam geweest.

    Sentiment
    • Positive
    Content
    • Price
    Aug 24, 2023
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Sentiment Analysis

-13 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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