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Mixed Reviews for Malwarebytes App

Mixed Reviews for Malwarebytes App

30 reviews between Oct 31, 2023 and Nov 10, 2023.

Malwarebytes receives mixed reviews from users, with some praising its effectiveness and ease of use, while others complain about the lack of features and poor customer support. Users also report issues with the Safari extension and VPN functionality. Overall, opinions on the app's performance and value for money vary.

‎Malwarebytes - Mobile Security
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30 reviews between Oct 31, 2023 and Nov 10, 2023.

Oct 31, 2023 - Nov 10, 2023

Popular Phrases

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  • VPN didn’t connect and signed in to get help . But the on line helper didn’t understand

    The on line help didn’t understand my questions about the VPN not connecting.
    Spam keeps coming . I had other questions and the digital assistant wasn’t helpful.

    Sentiment
    • Negative
    Content
    • Customer Support Complaints
    Nov 09, 2023
  • Can’t run a scan!

    This appears to be a scam, on my computers you run regular scans and I can run scans when I want. Can’t find that on this app. You got about 2 days to get this information to me before I cancel this and the one that covers my PCs. Have a good night and look forward to seeing your response Tomorrow!

    Sentiment
    • Negative
    Content
    • Scam Concerns
    Nov 09, 2023
  • Liking this Malwarebytes

    So far I like it but still . Have to finish it to get installed , and I don’t known what to do. No one has time to help me do it . I am 74 and I am trying to get it I read it over and over. Do I need to down load .Dash board I can’t find it anywhere. My free trail will be done be for I get on it Sorry

    Sentiment
    • Positive
    Content
    • Installation Issues
    Nov 08, 2023
  • Blah

    It blocks the content but not the box the content was located. So I get big boxes at the top of the websites that scroll with you and it makes it hard to read and look at pictures.

    Sentiment
    • Negative
    Content
    • Web Protection Limitations
    Nov 08, 2023
  • DON’t DO IT!!!!

    I used this program 1 day. Nothing but time consuming ending in complete chaos. Would not recommend!

    Sentiment
    • Negative
    Content
    • Installation Issues
    Nov 07, 2023
  • Horrible App

    I’m trying to access my account and the insurance for adding a device or finding out about my protection are unavailable!

    Sentiment
    • Negative
    Content
    • Customer Support Complaints
    Nov 07, 2023
  • I’m getting a notice that my phone

    I’m getting a notice that my phone is hacked with instructions on what to do next. I’m sure this notice is a hack, but I can’t figure out how to do a scan.

    Sentiment
    • Negative
    Content
    • False Hacking Notifications
    Nov 07, 2023
  • Only good for (iOS) Safari users

    To my dismay, almost every web-based feature applies only to Safari, which I do not use, vastly preferring Firefox. So for me this app, with regard to web protection, is useless.

    Sentiment
    • Negative
    Content
    • Web Protection Limitations
    Nov 07, 2023
  • Paid Features Don’t Work

    The safari extension barely works too. I’m not sure what it’s blocking, but I’ll tell you what it’s not. Ads. Text ads, call spam, website spam, literally anything. I’ve tried doing specific activities on safari with and without Malwarebytes and there is NO difference.

    Don’t waste your money, Malwarebytes should stick to PC.

    Sentiment
    • Negative
    Content
    • Web Protection Limitations
    Nov 07, 2023
  • Refund

    I would like to get a refund on this please it’s a great app but I’m gonna upgrade he told me I had all this mad wear on my phone and all these viruses and then when I downloaded it there was nothing I would like to have a refund please and I’m gonna get a different version I guess of it and try it again

    Sentiment
    • Negative
    Content
    • Refund Request
    Nov 07, 2023
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Sentiment Analysis

-37 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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