30 reviews between May 07, 2023 and Oct 30, 2023.
The Mai Dubai app receives mixed reviews from users, with some experiencing issues such as the app not working, delays in delivery, and difficulty contacting customer support. Others praise the app for its convenience and improved features, including the ability to save credit cards and use Samsung and Apple Pay. However, there are complaints about the high prices compared to buying from supermarkets. Overall, the app's performance and user experience need improvement.Mai Dubai – Water Delivery - Apps on Google Play
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30 reviews between May 07, 2023 and Oct 30, 2023.
Very bad experience with this water ... the delivery not come in time and I have to call before he come to make sure he not forget me while he go to other building nearby. Even after call and make sure to come he not and not answering the phone. Very bad
The price is more experience in the application compared if I buy from supermarket is cheaper, uninstalled of course
I love Mai Dubai, but the app's performance is terrible. You also need to add an option to allow users to manage or delete saved cards. You have my card information saved and I can't even find a way to delete it from the app!
My deposit doesn't appear in app so I'm requested to pay again for the 5 gallons, contacted support for couple of times and every time the promise it will be fixed but nothing happens
My 4 bottles stock we're lost to my record. I can't order on line, if I want too i need to pay again 20 dhs additional for each bottle
Just a horrible app. Cant believe that when all the competitors have such a great apps, mai dubai app is not even usable..i better move away from mai dubai to some company which makes life easier than difficult
This is just a disappointment! you migrated to a new app that's not ready. my 3 5gallon bottles are not transferred and now I can't order and I've been trying for past 3 days to get in touch, but it's more complicated to talk to you then to my bank. OMG! it's just water.
What type of application is this , I cannot raise a complaint, no one delivered the water this week and I have called twice to get the dispenser that I bought from u to be fixed since its cooling is not working. Your app is just to buy, no room for support or escalation .
You finally updated the app Samsung and apple pay options. I see an option to save card as well. Haven't tried it though.
I am really enjoying the new look of the Mai Dubai app. All 4 of my deposit bottles are displayed in the updated app. Everything functions smoothly for me, including my credit card and wallet. With the addition of Apple Pay and Samsung Pay, placing an order has become incredibly convenient.✨👍🤩👏👌
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30 reviews between Oct 29, 2023 and Nov 01, 2023.
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30 reviews between Oct 02, 2023 and Oct 02, 2023.
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This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.
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