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United States
GetYourGuide App Reviews

GetYourGuide App Reviews

30 reviews between Jan 06, 2018 and Jul 04, 2023.

GetYourGuide App Reviews: Positive feedback on the helpfulness of the guides, ease of ticket purchase, and multilingual options. Requests for Turkish language support and accessibility of vouchers without the app. Negative comments include poor customer support, disappointment with tour arrangements, and issues with entrance tickets. A warning to avoid using the app due to dishonesty from the company. Overall, a mix of positive and negative experiences.

‎GetYourGuide: Turlar &Biletler
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30 reviews between Jan 06, 2018 and Jul 04, 2023.

Jan 06, 2018 - Jul 04, 2023

Popular Phrases

see all >>
  • It was an awesome daily trip

    Everything was really good. We all have fun. Especially our guide was so good and helpful. Thank you so much

    Sentiment
    • Positive
    Content
    • Tour Experience
    Jul 04, 2023
  • iPad güncellemesi

    Merhabalar, uygulamadan çok memnunuz ancak İPad üzerinde kullanım için de İPad boyutunda güncellersiniz çok mutlu oluruz. Teşekkürler

    Sentiment
    • Positive
    Content
    • Language Options
    Jun 25, 2023
  • Application requirement!

    Vouchers have to be accessible without application. Why is it necessary I couldn’t understand. For example,All airline tickets can be taken with e-mails . I suggested to someone but they refused use the application therefore they don’t use your site but preferred others .

    Sentiment
    • Positive
    Content
    • Ticket Access
    Jun 14, 2023
  • Safari turu hakkında

    Ahsan ile harika bir deneyim yaşadık çok keyifli ve eğlenceliydi çok nazikti . Herkese tavsiyedir .

    Sentiment
    • Positive
    Content
    • Tour Experience
    May 27, 2023
  • Perfect!!

    I recommend to all travelers very easy to get your ticket and skip the line.

    Sentiment
    • Positive
    Content
    • Ticket Access
    May 22, 2023
    • Turkish language support

      The application is very nice, but we have problems with the language. I request that the Turkish language option be introduced

      Sentiment
      • Positive
      Content
      • Language Options
      May 04, 2023
    • Language

      Pls add to Turkish Language option

      Sentiment
      • Positive
      Content
      • Language Options
      Apr 04, 2023
    • İçerik

      Satın alınan bilgikeri ve listesine de erişilmeli

      Sentiment
      • Negative
      Content
      • Ticket Access
      Mar 01, 2023
    • Love the app!

      Love the app!

      Sentiment
      • Positive
      Content
      • App Performance
      Dec 12, 2022
    • I cant change the language of the application

      I didnt understand anything cause of it doesmt change in app!!!

      Sentiment
      • Negative
      Content
      • Language Options
      Nov 12, 2022
    • Customer support

      Very poor customer support. Dont use this app i dont suggest.

      Sentiment
      • Negative
      Content
      • Customer Support
      Oct 22, 2022
    • Turkçe yok

      Lütfen türkçede eklermisiniz

      Sentiment
      • Negative
      Content
      • Language Options
      Sep 19, 2022
    • Best app ı have ever used

      Best app ı have ever used

      Sentiment
      • Positive
      Content
      • App Performance
      Aug 22, 2022
    • Poor service

      I was very sick and I stated that I would not be able to participate in the tour. But the customer services took the money for the service they didn't provide instead of winning me over and refunding me and completely lost me. Delete this app!

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 09, 2022
    • Disappointing

      So far i did two tours with them in two different places. Both of them and the service by the app was very disappointing. Both times we had difficulty with pick up arrangements and last tour especially we did was worse than average

      Sentiment
      • Negative
      Content
      • Tour Experience
      Jul 09, 2022
    • Big liars .. run away!!

      GYGFWX3M56XV; I took the tickets, which is daily allowance, and had a problem on entrance, which getyourguide said I should be in the door next 15 mins, which is 2 hours on the rijkmuseum. They hide the 15 mins info at the ticket, not on the page of Purchase, while getting the tickets.They are the most hidious liars and cheaters, I have met. I will give those comments to Apple apps service, google, and all web services, I can do. I neverever recommend you , even to my enemies. You are big disappointment. Really shame on you!!..

      Sentiment
      • Negative
      Content
      • Ticket Access
      May 18, 2022
    • Aslanlar gibi çalışıyor

      Gayet hızlı ve sounsuz çalışıyor. Amerika seyehatimde beli 8 tur bunla ayarladım. Hiç sorun yaşamadım. VIATOR vardı bene sürekli donuyor ödeme ekranında takılıyor vs. Bu öyle değil aynı Bokling gibi sorunsuz.

      Sentiment
      • Positive
      Content
      • App Performance
      Apr 21, 2022
    • Aynı etkinlikler çok daha ucuz

      Listelenen etkinlikler hep aracının bile aracısından. Gerçekten servis veren işletmeler yerine acenteler ilan vermiş. Hizmeti vereni direkt bulursanız fiyatlar yarı yarıya.

      Sentiment
      • Negative
      Content
      • Booking Process
      Apr 12, 2022
    • Schlecht

      Die Show, sollte um 21:45h stattfinden, wir fuhren um 21:25h los. Um 21:45h hätten wir noch die Lichtshow vom Burj Khalifa mit der Fontänenshow gepaart. Wir haben eine kleine Fontänenshow miterlebt, uns wurde gesagt, dass wir noch auf dem Wasser bleiben. Wurden aber entgegen der gebuchten 30 min um 21:40h am Ufer abgesetzt.
      Ich versuche diese App für ein weiteres Event, sollte ich auch dort belogen werden, lösche ich diese und werde diese Erfahrungen auch überall teilen.

      Sentiment
      • Negative
      Content
      • Pickup Arrangements
      Apr 02, 2021
    • 👍👍👍

      İnanılmaz güzel bir uygulama, muhteşem👍

      Sentiment
      • Positive
      Content
      • App Performance
      Feb 14, 2020
    • Çok kullanışlı

      Kolay kullanımlı. Türkçe. çevirimdışı kuponu kullabiliyorsun .güvenli ve uygun. Boşuna kuyruk beklemiyorsunuz zamanınız size kalıyor

      Sentiment
      • Positive
      Content
      • Ticket Access
      Feb 08, 2020
    • Very kindly

      Thank you for everything :) mr. Anwar is a good driver and very kindly ✌🏼

      Sentiment
      • Positive
      Content
      • Customer Support
      Dec 25, 2019
    • Perfect!

      Costumer servicies is awesome.
      It is more expensive realy activites (1 or 2euro)
      always Its whatsapp support help quickly
      You don't need call or send e-mail
      Definitly I recomend it
      Actually It is realy guide
      You are learn a lot of when you go in country ago

      Sentiment
      • Positive
      Content
      • Booking Process
      Dec 23, 2019
    • Terrible !

      Nefret ettim resmen bu siteden böyle rezillik olamaz sürekli hata veriyor taptığım işlem bile iptal ediliyor bu nasıl berbat bir site bölye ! Lanet olsun

      Sentiment
      • Negative
      Content
      • Entrance Problem
      Nov 25, 2019
    • i cant found gift cart part

      .

      Sentiment
      • Negative
      Content
      • App Performance
      Jul 09, 2019
    • Mükemmel arayüzlere sahip bir tatil sitesi

      🙏🏻♥️🙏🏻

      Sentiment
      • Positive
      Content
      • Customer Support
      May 31, 2019
    • Desert safari

      We had an excellent safari experience with our driver ashraf. He came on time. Do not hesitate to book get your guide👍🏻

      Sentiment
      • Positive
      Content
      • Tour Experience
      Jan 19, 2019
    • Mısır

      Mısır gezisinde çok yararlandım. Teşekkürler.

      Sentiment
      • Positive
      Content
      • Language Options
      Aug 27, 2018
    • leşş

      leş olmuş leş

      Sentiment
      • Negative
      Content
      • Tour Experience
      May 20, 2018
    • Perfect

      👍👍👍

      Sentiment
      • Positive
      Content
      • Tour Experience
      Jan 06, 2018

Sentiment Analysis

  • Positive(18)
    60%
  • Negative(12)
    40%
  • None(0)
    0%
20 Net Promoter
Score

Popular Topics

  • Language Options(6)
    20%
  • Tour Experience(6)
    20%
  • App Performance(5)
    17%
  • Ticket Access(5)
    17%
  • Customer Support(4)
    13%
  • Booking Process(2)
    7%
  • Entrance Problem(1)
    3%
  • Pickup Arrangements(1)
    3%

Languages

  • English(15)
    50%
  • Turkish(11)
    37%
  • German(1)
    3%

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