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Fast and Efficient Service with Quality Products

Fast and Efficient Service with Quality Products

40 reviews between Aug 22, 2023 and Aug 22, 2023.

Fast and efficient service with good quality products. Some issues with broken packaging during transit and delayed payment. Overall, a satisfactory experience.

musicMagpie 
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40 reviews between Aug 22, 2023 and Aug 22, 2023.

Aug 22, 2023 - Aug 22, 2023
  • PURCHASE TWO FILMS ARRIVED WITHIN 2…

    PURCHASE TWO FILMS ARRIVED WITHIN 2 DAYS AND FREE POSTAGE .FILMS ARE FINE AND CHEAP TO PURCHASE A"NO BRAINER"

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Aug 22, 2023
  • Happy with my pre-owned iPhone 13's from musicMagpie

    Bought 2 pre-owned iPhone 13's from these guys. Condition was described as good but in fact both were immaculate. Was a little concerned the battery might not be up to scratch but both are almost good as new. Goods better than described and received in double quick time.

    Sentiment
    • Positive
    Content
    • Product Quality
    Aug 22, 2023
  • Good quality cd's, bad packaging

    Cs's are in a good condition. However, some of the cases have been broken during transit. I have ordered on a number of occasions and not once had the packaging stood upto transit.

    Sentiment
    • None
    Content
    • Delivery and Packaging
    Aug 22, 2023
  • Quick quote & mailing info sent on same…

    Quick quote & mailing info sent on same day. Posted my item, received regular updates! Got quote that they promised & money was paid onto account very quickly! Extremely happy with the overall service.

    Sentiment
    • Positive
    Content
    • Customer Service
    Aug 22, 2023
  • Instant payment kiosk

    I used the kiosk in asda supermarket and it was first time using it hut was so straight forward and it explained all u had to do then when It was finished taking me through it step by step I put my phone I was selling inside the machine where it was scanned to check my information I gave was correct and by the time I drove home from Asia which was about 5/10 mins, the £500 was already in .you bank account although it said the next day , very easy to use and would use again

    Sentiment
    • Positive
    Content
    • Ordering Process
    Aug 22, 2023
    • DVDs

      Sent 2 boxes but hadn’t received 1 box even though the Royal Mail confirmed they had delivered them but after awhile it was all sorted. Payment was delayed but that said I’ll still use music magpie

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 22, 2023
    • always receive cds or dvds on time and…

      always receive cds or dvds on time and in perfect condition

      Sentiment
      • Positive
      Content
      • CD and DVD Collection
      Aug 22, 2023
    • Good service.ò

      Good service.ò

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 22, 2023
    • Excellent fast posting cd in good…

      Excellent fast posting cd in good condition

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • Good quality books

      Good quality book at a reasonable cost ,delivered quickly no fuss

      Sentiment
      • Positive
      Content
      • Price and Value
      Aug 22, 2023
    • I ordered a phone unfortunately I…

      I ordered a phone unfortunately I received the wrong phone. I returned this phone over a week ago & to date I have received no communication from music magpie and no refund has been received. Unfortunately you cannot speak to anyone in the company.

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 22, 2023
    • Stolen Tablet

      Appalling all was going okay, till my tablet received into the warehouse email would be processed Monday as it was Sunday but nothing, I can't work out what has gone wrong with this company never used to be this bad, nobody responds to chat issues.I have to assume it's been stolen by an employee of the warehouse or the company has turned into a fraudlant one.SO PLEASE DON'T LOSE YOUR GOODS TO THEFT.

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 22, 2023
    • Excellent!

      Fast, quality service 😊

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • John Martyn CD

      Excellent. Well packaged and prompt delivery

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • Excellence

      Excellent value

      Sentiment
      • Positive
      Content
      • Price and Value
      Aug 22, 2023
    • Items not delivered…

      Items not delivered and customer service has been slow to respond. I’ve twice contacted them through their website and had no response other than ‘this might take a couple of days as we’re busy…etc’, a week later and… nothing. Almost a month since the original order now too.*Update* - finally refunded thanks. Customer service needs to be more responsive though thanks.

      Sentiment
      • None
      Content
      • Customer Service
      Aug 22, 2023
    • Great experience

      As usual . Easy website to search and good item found at a great price . So glad I didn’t get rid of my dvd collection as not everything is available on streaming services .

      Sentiment
      • Positive
      Content
      • CD and DVD Collection
      Aug 22, 2023
    • Super fast delivery

      Super fast delivery. Product as described. Would deffo use again.

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • Brilliant Value

      Been buying CDs on the 4 for £5 and £8. Excellent selection and the condition of items has improved massively over the years. I would describe the condition of the majority as 'Mint'. Keep it up MM!

      Sentiment
      • Positive
      Content
      • CD and DVD Collection
      Aug 22, 2023
    • Was quick to order and a very good price

      Was quick to order and a very good price

      Sentiment
      • Positive
      Content
      • Ordering Process
      Aug 22, 2023
    • Excellent service

      Excellent service, with a quick turn around.

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 22, 2023
    • Phone in great condition

      Phone in great condition. Very quick delivery - great value.

      Sentiment
      • Positive
      Content
      • Product Quality
      Aug 22, 2023
    • Excellent service

      Excellent service

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 22, 2023
    • Item as described and quick delivery

      Item as described and quick delivery

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • good choice

      good choice , price and service.

      Sentiment
      • Positive
      Content
      • Price and Value
      Aug 22, 2023
    • Brilliant

      Brilliant . Swift, speedy and a bargain

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • All good

      Efficient delivery.Excellent value on quality products.Thank you.

      Sentiment
      • Positive
      Content
      • Price and Value
      Aug 22, 2023
    • Happy with purchases from musicMagpie

      Happy with purchases from musicMagpieI do purchase DVD for a collection, however some title covers are different to the one initially purchased, this can be a little frustrating especially when advertised specifically. Quality is good and prices are competitive.Some musicsMagpie DVD sold on eBay can take a number of days longer for delivery and do eventually turn up - Over all satisfied with the products.

      Sentiment
      • Positive
      Content
      • Product Quality
      Aug 22, 2023
    • Game

      Purchase went smoothly.

      Sentiment
      • Positive
      Content
      • Ordering Process
      Aug 22, 2023
    • Very quick and easy way to receive…

      Very quick and easy way to receive music.

      Sentiment
      • Positive
      Content
      • CD and DVD Collection
      Aug 22, 2023
    • Excellent service from musicMagpie…

      Excellent service from music magpie.Vsry quick delivery and well packed.The DVD's I received were of excellent quality.

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • A great helpful company to deal with

      A great helpful company to deal with

      Sentiment
      • Positive
      Content
      • Customer Service
      Aug 22, 2023
    • Excellent

      Easy to use website. Plenty of choice at great prices. Very quick dispatch and delivery. Excellent service. Will use again and will highly recommend.

      Sentiment
      • Positive
      Content
      • Website Experience
      Aug 22, 2023
    • Would I read or listen to them again?

      Easy to go through my shelves and boxes of books and CDs (I had forgotten some so gave them a final play or a final read). Now I have lots of space again and a little spending money too.

      Sentiment
      • Positive
      Content
      • Price and Value
      Aug 22, 2023
    • Easy!!

      Nice and easy no fuss didn't even take an hour

      Sentiment
      • Positive
      Content
      • Ordering Process
      Aug 22, 2023
    • purchasing latest iPhone

      I've used music magpie since they opened for CD sales. My iPhone purchase was as described and delivered next day. great service and range offered across products.

      Sentiment
      • Positive
      Content
      • CD and DVD Collection
      Aug 22, 2023
    • Music Magpie

      Excellent service yet again . Easy to order, notified by email when order dispatched and delivered on day advised. First class service and items always in good condition. Highly recommend.

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • I had a problem with my order

      I had a problem and could not find anyone to sort it.

      Sentiment
      • Negative
      Content
      • Customer Service
      Aug 22, 2023
    • Prompt delivery thanks

      Prompt delivery thanks

      Sentiment
      • Positive
      Content
      • Delivery and Packaging
      Aug 22, 2023
    • Faulty DVD

      Faulty DVD. Still awaiting a response.

      Sentiment
      • Negative
      Content
      • Refund and Return
      Aug 22, 2023

Sentiment Analysis

  • Positive(34)
    85%
  • Negative(4)
    10%
  • None(2)
    5%
75 Net Promoter
Score

Popular Topics

  • Delivery and Packaging(11)
    28%
  • Customer Service(10)
    25%
  • CD and DVD Collection(5)
    12%
  • Price and Value(5)
    12%
  • Ordering Process(4)
    10%
  • Product Quality(3)
    8%
  • Refund and Return(1)
    2%
  • Website Experience(1)
    2%

Languages

  • English(40)
    100%

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