⚖️
This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
Canopy User Reviews: Insights Into Service Quality and User Experience
  • 77 users bookmarked
  • Who is this report for?
    • Marketing Managers
    • Product Managers
    • Customer Experience Specialists
    • Data Analysts
    • Business Strategists
Canopy User Reviews: Insights Into Service Quality and User Experience

Explore Canopy's Customer Feedback: A Comprehensive Analysis

Canopy has received mixed reviews from users, with an overall rating of 4.1 out of 5 on Trustpilot. Many customers appreciate the helpfulness and professionalism of the support staff, particularly mentioning individuals like Erin and Zoheb for their assistance during the application process. Positive feedback highlights the intuitive platform and ease of use, with users finding the system straightforward and efficient. However, there are notable concerns regarding the intrusive nature of the information requested and issues with the ID verification process, which some found frustrating. A few customers experienced delays in application processing and dissatisfaction with the requirements for documentation. Despite the drawbacks, many users express gratitude for the support received, suggesting that Canopy may improve further by addressing these concerns.

Source: Trustpilot Reviews of Canopy is rated "Great" with 4.1 / 5 on

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Canopy is rated "Great" with 4.1 / 5 on

Unlock insights on Canopy's service quality and user experience with our detailed Trustpilot review analysis.

Export
Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>
  • Identity verification process fails

    The process was fairly painless and intuitive, however, the ID verification process failed numerous times with the app (iOS) and website crashing completely, forcing me to install the IDNow iOS app to complete the verification.

    Sentiment
    • None
    Content
    • ID Verification Process
    Oct 15, 2025
  • Katy in support was able to override…

    Katy in support was able to override the linear thinking of the AI so that we could fill in the passport using common sense on human problems that a computer could not compute. The linear thinking of the AI is lengthening the process raising stress levels and prolonging the outcome. Not helpful when moving.Katy was able to clarify and support us

    Sentiment
    • Positive
    Content
    • Customer Support
    Oct 14, 2025
  • I was very pleased with the way I was…dealt with

    I was very pleased with the way I was dealt with by Canopy, I had implicit direction on what was required along the way and the whole process was completed in a totally professional manner, I commend Erin for her knowledge of her job and dedication to carry out her tasks correctly with as little fuss as was necessary. Thank you.

    Sentiment
    • Positive
    Content
    • Service Quality
    Oct 14, 2025
  • Guarantor form

    The service I received from Zoheb was incredible. I was under time constraints with going on holiday and got confused with the downloads etc. He was so patient, professional and understanding. I spoke to him on several occasions and he couldn’t have been more helpful at all Would recommend Canopy purely through my dealings with Zoheb

    Sentiment
    • Positive
    Content
    • Customer Support
    Oct 07, 2025
  • The agents with whom I have spoken have…

    The agents with whom I have spoken have been helpful, prompt, and understanding. I am so grateful for their expertise and nuance.

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 15, 2025
  • I have to agree with all the 1 star…

    I have to agree with all the 1 star reviews - very difficult to work with if you have anything that is not a typical 9-5 job, and it asks for an alarming amount of very personal information. However, I was lucky enough to deal with Holly who was very helpful and understanding, so that's why I'm giving it 2 stars.

    Sentiment
    • Negative
    Content
    • Data Privacy Concerns
    Sep 12, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
67 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Trustpilot and many other platforms.

  1. Unveiling Tradovate Customer Feedback: A Comprehensive Report
    Trustpilot Reviews 80
  2. Discover Best4 Warranty's Stellar Customer Feedback
    Trustpilot Reviews 72
  3. Unlock Insights: QR Code Generator Feedback Analysis
    Trustpilot Reviews 80
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Canopy is rated "Great" with 4.1 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Experience Specialists, Data Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.