Explore the World of Lego at this Friendly and Well-Stocked Store

Explore the World of Lego at this Friendly and Well-Stocked Store

250 recent reviews.

Discover the joy of Lego at this friendly and well-stocked store. With a wide range of builds, including cars, Star Wars, and vintage gaming hardware, there's something for everyone. The staff are welcoming and helpful, making for a great experience for all the family. Kids can get creative and build their own characters, while the interactive tables keep them entertained. While some find the prices expensive, the store offers a unique selection and helpful staff. Don't miss out on this wonderful Lego haven!

The LEGO® Store London Stratford
  • Being a massive Lego fan, this was a must. Bit gutted they had no Halloween minifigures or models left. I don't get to visit the lego stores much, but had fun here

    Sentiment
    • Positive
    Content
    • Variety of Lego
  • Surprised by the small range of Star Wars toys and other ranges. But blown away by the Lego Pick n Mix.

    Sentiment
    • None
    Content
    • Variety of Lego
  • Personnel sympa, magasin magique et ambiance super..

    Sentiment
    • Positive
    Content
    • Staff
  • Great little store, staff are friendly, good selection of Lego mario sets, I like the pick n mix Lego wall at the back of the store! Very handy for free building!

    Sentiment
    • Positive
    Content
    • Interactive Experience
  • Świetne miejsce, warto wejść gdy nie ma kolejki. Budowle w środku do których można również wejść np samochód są fajną mini atrakcją dla turystów. Oczywiście mnóstwo Harrego Pottera Ceny takie jak zawsze

    Sentiment
    • Positive
    Content
    • Variety of Lego
    • Today I was just visiting

      Sentiment
      • Positive
      Content
      • Unknown
    • Welcoming enthusiastic team, great choice, and great to completed models on display

      Sentiment
      • Positive
      Content
      • Customer Service
    • Much quieter than other lego shop, cheap prices and lots of choice. Great shop in Westfield

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Great Lego store, extortionately expensive of course

      Sentiment
      • Positive
      Content
      • Price
    • It's LEGO!

      Sentiment
      • Positive
      Content
      • Lego Products
    • Friendly staff and very helpful

      Sentiment
      • Positive
      Content
      • Staff
    • It cheer you up just walk in and look at the displays and boxes.

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Good variety of legos, some of them I had never seen before. For a creative mind, Lego is a good outlet. At the same time, I think in order to make money, Lego is coming up with pieces to build a specific design, that puts some restrictions on the creativity, as specific pieces are to be used as per the design given

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Couldn’t even get in too many idiots queuing

      Sentiment
      • Negative
      Content
      • Customer Service
    • Ok

      Sentiment
      • Positive
      Content
      • Lego Products
    • Des créations que l'on ne voit pas en france

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Love the lego store and especially the chance to build your own creations, staff are always welcoming and lovely!

      Sentiment
      • Positive
      Content
      • Customer Service
    • One of many Lego stores and an amazing as expected consumer service

      Sentiment
      • Positive
      Content
      • Customer Service
    • This store has different lego sets for both children and adults. It also has a wall of spares where you can get pieces of a specific type!

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Lots of items very difficult for kids to choose from.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • A great experience for all the family. Well stocked with display and interactive table for all to get involved with building/ making before purchase. We like to pop in during shopping trips for the kids to be stimulated by the create and play tables. Staff are always knowledgeable, welcoming and helpful

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Love it! Expensive but worth the treat!

      Sentiment
      • Positive
      Content
      • Price
    • Nice place if your a collector of Lego. Great staff.

      Sentiment
      • Positive
      Content
      • Staff
    • Lego

      Sentiment
      • Positive
      Content
      • Lego Products
    • My favourite Lego store in London. Brilliant, friendly staff, and the store always has what I want in stock.

      Sentiment
      • Positive
      Content
      • Staff
    • Great shop for anything Lego can even buy cups of Lego bricks. The sets can get pricey saw one for £100

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • A not too big Lego Store but still they have a good variety of lego.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Lego store piccolo ma con molta scelta, con tutte le diverseserie di lego, Pick a Brick e creazionedi minifigure. Personale molto disponibile, gentile e pronto a mettersi a disposizione. Disponibile timbro per il passaporto dei Lego Store Lego.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • So many little lego toys and lots to look at

      Sentiment
      • Positive
      Content
      • Lego Products
    • 超讚的,服務人員很nice

      Sentiment
      • Positive
      Content
      • Customer Service
    • It’s good 👍

      Sentiment
      • Positive
      Content
      • Lego Products
    • 对我来说简直是天堂😂好多好多乐高,啥也不说了,攒钱!

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Love the Lego store in Westfield Stratford, went there just yesterday, had so much fun and the staff there is amazing. There's one member of staff, I think her name is Rachel, that I hope gets paid well for the service she gives, she was such a lovely person and really gave my sisters a good experience going to the store. Oh and the builds you see in the cabinets there are incredibly creative and funny. Can't wait to go to this store again.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Kind staff and surprisingly amazing prices for Lego!

      Sentiment
      • Positive
      Content
      • Price
    • Although the store is smallish, it carries a great variety of stock. Staff are always friendly and helpful.

      Sentiment
      • Positive
      Content
      • Staff
    • Cool Store

      Sentiment
      • Positive
      Content
      • Lego Products
    • Official Lego store with lot of options to buy mega blocks. Even good for adults not only for kids. There are big blocks start at around €50-100, there are micro blocks also which kids can enjoy too.Good for learning and also makes kids thinking about the estate and building knowledge. How to join and build things is something kids may learn. It's decent and staff is good to show you the best options.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • My family member liked his gift. Friendly staff

      Sentiment
      • Positive
      Content
      • Customer Service
    • Some staff were nice, I think some were on edge that I'd steal something 😂

      Sentiment
      • None
      Content
      • Staff
    • Selling £785 of Lego to a teenager? Half of his CTF gone. Too many incentives/freebies to entice. More than he could carry to the hotel, let alone to the north east with luggage?

      Sentiment
      • Negative
      Content
      • Price
    • A lovely store with friendly staff and lots of great model displays which helped with a couple of purchases. Their Lego brick wall ( a huge section that usually holds lots of bricks to purchase) was however not even half stocked which was disappointing. This was my first visit to a Lego store with the pick a brick wall being one of my primary reasons to do so. Seeing it so understocked simply means I won't need to visit any Lego store again as I'm better off getting specific bricks for my projects from other sources.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Today was the worst day for me and the kids, I love coming to the Lego store. We also like buying legos in Stratford as most of the staff here are very friendly, but on 13th April there was a female staff who was very unfriendly. When I checked out, I saw a Lego card on the counter and asked the female clerk to ask for one for my child. Because that card was beautiful and my other kid wanted it too, so I asked the clerk to give me another one. But the female clerk immediately said no with a stern face, and kept talking in a low voice, feeling like she was scolding me. Not sure if I'm asking too much or the LEGOs I bought today are too cheap treated like this,If it's because I'm asking too much, you can tell me that you don't need to give me a long face. Feeling discriminated against, is this how Lego stores treat customers?

      Sentiment
      • Negative
      Content
      • Customer Service
    • I visited this LEGO store during Christmas. Despite the holiday rush, the store was not as crowded as I had imagined it would be. The LEGO Santa display wasso lovely.

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Best place for kids who like Lego

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Bright, colourful, excellent staff - especially a lovely lady called Tahmina - above my expectations and a fun Easter egg hunt around the displays (even if I'm a bit old for it). It was expensive but thats how Lego is but for a smaller store it was definitely worth it!

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Friendly staff. Got the item I required.

      Sentiment
      • Positive
      Content
      • Staff
    • No me canso de visitar estas tiendas, en cada una siempre se encuentran obras de arte diferentes

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • My little nephew sland niece had a grete time there.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • The staff here are always so enthusiastic, I love popping into the store when in the area and seeing what great products Lego have released Recently.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Started getting into Lego since I visited Legoland Windsor last October.Wonderful shop with so much variety on offer (appealing to both kids and adults alike), and it didn't take me long at all to find two sets that caught my eye; Bird's Nest and Valentine Lovebirds (see photo).George served me at the counter today; very friendly and even convinced me to join the Lego VIP rewards club (free to join!)Sadly I don't live locally to Stratford, otherwise I would definitely come here again on a near-regular basis. Highly recommend to all fans of Lego and anyone seeking to fuel their creativity 🌈

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Just a big thank you to the staff being kind enough to help me out! My son lost a specific piece and had been crying for it so the staff took one off the display toys and gave the piece saving us buying a whole new set. Really appreciated the kindness and empathy of the staff. Always great visiting and buying in this store. Lots of selection and always friendly staff willing to go the extra mile

      Sentiment
      • Positive
      Content
      • Customer Service
    • Bucket loads of Lego, what more could you want

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Lovely helpful staff. Always happy to assist you. Great presentation of stock. Clean, very tidy, and also has a lego/duplo section for children to play with. Great shop to visit.

      Sentiment
      • Positive
      Content
      • Staff
    • Overpriced but fun cause u can make your own lego figure

      Sentiment
      • None
      Content
      • Price
    • Great and helpful staff, especially Olga, when it came to a missing piece of mine. Thank you!

      Sentiment
      • Positive
      Content
      • Staff
    • Really helpful staff

      Sentiment
      • Positive
      Content
      • Staff
    • Wow,I love the logo store...if I had thousands to spend this is where I'd blow it.Some amazing new sets out,staff are always great and friendly.Hate walking past and not going in for a gander.Awesome sauce!

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • A great lego store, very friendly staff that are always up for a lego chat.

      Sentiment
      • Positive
      Content
      • Staff
    • Lots to choose from, my young kids enjoyed picking out a variety of bricks for themselves. Friendly staff.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Good choice of games friendly staff

      Sentiment
      • Positive
      Content
      • Staff
    • We connected. It's a building block to a better world. Joking aside the staff are always friendly and it's a good place to visit with young kids.

      Sentiment
      • None
      Content
      • Children's Experience
    • My son loved the play boxes available to entertain whilst parents browse

      Sentiment
      • Positive
      Content
      • Children's Experience
    • I love Legos

      Sentiment
      • Positive
      Content
      • Lego Products
    • Make your own Lego people 😅

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Really wonderful

      Sentiment
      • Positive
      Content
      • Customer Service
    • I didn't buy anything from this store but i must commend the staff here. They were really brilliant looking after my 3yr old after she strayed away for 1hr. They kept watch on her and made sure she was safe. Thanks very much.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Very good place

      Sentiment
      • Positive
      Content
      • Customer Service
    • amazing shop lots of lego

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Very helpful and efficient staff

      Sentiment
      • Positive
      Content
      • Staff
    • Excellent store. New item released today on website was available in store too.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Love lego bit expensive but too be expected from own store wonderful displays

      Sentiment
      • Positive
      Content
      • Lego Products
    • U can find every shape that is missing in ur lego box ! And found great ideas too in making different characters . Great fun for kids

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Good for kids it's painful for parents. Convenient location though and my kid is nuts about it 😀

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Good offers available during Christmas.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Nice shopping for tots amazing , all kinds of toys available for kids use. Fresh toys, fresh sports , gaming as well. Toy's for high quality and advanced technology , mix toys for toddler's, babies and above age. Also parking available, staff is very helpful. During entry you use, shopping code, so you do need to swap your card. That is amazing piece of technology, if is easy to use and shop quickly.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Best childrens museum in town😄

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Get taken back to your childhood... Love Lego. The new range of builds from cars to Star Wars to vintage gaming hardware. It's all there. Happy friendly staff too. Greeting you with a smile.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Quite busy, very helpful staff 👍

      Sentiment
      • Positive
      Content
      • Staff
    • This shop no matter how old you are makes you feel like the inner child you once were

      Sentiment
      • Positive
      Content
      • Customer Service
    • Great place lots of fun

      Sentiment
      • None
      Content
      • Interactive Experience
    • Eat your heart out. Brought out my inner self and loving for models.

      Sentiment
      • Positive
      Content
      • Creativity
    • A small version shop compared to Leicester square

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Amazing

      Sentiment
      • Positive
      Content
      • Lego Products
    • Always drop in on my trips to Stratford and never leave empty-handed. Lovely, bright and welcoming shop with great staff. My son loves it too.

      Sentiment
      • Positive
      Content
      • Customer Service
    • A great store plenty of choice, very friendly staff.

      Sentiment
      • Positive
      Content
      • Staff
    • Good lego-store. If you're in london tho and you want to get more then i would recommend the one in central london

      Sentiment
      • Positive
      Content
      • Lego Products
    • Lots of pieces to look at, big and small, something for everyone to look at.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • So wonderful.. We managed to find all the Lego varieties we were searching for.. It only deals with Lego products. They have very helpful staff.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Bello e personale gentilissimo e disponibile

      Sentiment
      • Positive
      Content
      • Customer Service
    • Very friendly service

      Sentiment
      • Positive
      Content
      • Staff
    • Sehr freundliches und hilfsbereites Personal....

      Sentiment
      • Positive
      Content
      • Customer Service
    • The feeling is not the same

      Sentiment
      • Negative
      Content
      • Customer Service
    • Helpful workers and fun activities for the kids

      Sentiment
      • Positive
      Content
      • Staff
    • Good range of Lego for all price . A good range for all ages

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Pleasant and friendly worker very helpful. From the person who greet me at the door to the staff in the shop.

      Sentiment
      • Positive
      Content
      • Customer Service
    • very helpfull

      Sentiment
      • Positive
      Content
      • Staff
    • Always popular with kids

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Very nice and helpful service, my favourite person is Nicole 😊 thank you for listening all of the story hahaha

      Sentiment
      • Positive
      Content
      • Customer Service
    • alot of verity and nice staff

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • If I had lots of money and lots of space I would buy all the beautiful lego sets.

      Sentiment
      • Positive
      Content
      • Lego Products
    • love it

      Sentiment
      • Positive
      Content
      • Lego Products
    • I created my own Lego here, small store and full of kids but so many nice Lego models here

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Aki szereti a LEGOt, annak ez a hely nagyon fog tetszeni. A legérdekesebb az volt, amikor egy LEGO doboz elejét egy nagy monitor elé tettük, akkor azon 3Dben megjelent az aktuális LEGO. :-)

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Nice clean store, friendly and helpfull staff

      Sentiment
      • Positive
      Content
      • Staff
    • Lovely store, staff were so happy to help and interact with my 3 year old. Even got a freebie when we bought something.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • The people here are awesome! Thanks for the help Mark!

      Sentiment
      • Positive
      Content
      • Staff
    • Store assistants seemed to enjoy their jobs. Very knowledgable.

      Sentiment
      • Positive
      Content
      • Staff
    • It's not the biggest of Lego stores, but the staff are wonderfully helpful and enthusiastic. Will certainly go again.

      Sentiment
      • Positive
      Content
      • Staff
    • Lego shops are way more expensive than buying lego elsewhere so I usually avoid them but the staff in this one were really lovely and helpful, very friendly and I ended up spending a small fortune (like you do)

      Sentiment
      • Positive
      Content
      • Price
    • Good stock and very helpful staff

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Massive thanks for Harry and other amazing staff over there, u guys ROCK! Service amazing u guys amazing

      Sentiment
      • Positive
      Content
      • Customer Service
    • Best place ever for the dude. Who had a great time.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Great location and customer service.

      Sentiment
      • Positive
      Content
      • Location
    • Very friendly staff and lots of variety of Lego

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Hard to stay away for too long

      Sentiment
      • Positive
      Content
      • Customer Service
    • Понравились Лего города. На аттракционы очереди огромнейшие! Мы не катались практически, т.к.я стоять в очереди 2 часа не хочу

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Excellent service excellent and helpful staff

      Sentiment
      • Positive
      Content
      • Customer Service
    • Lego store, when a store in Covent Garden is under renovation

      Sentiment
      • Positive
      Content
      • Lego Products
    • Staff and store both amazing lil man gt birthday well wishes from staff and got to spend his bday money

      Sentiment
      • Positive
      Content
      • Staff
    • Is not same like Leicester Square, here they have different pieces all the time for the refills. And the team very practicall and helpful. I do like much more this one.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Me encanta esta tienda. Tienes la posibilidad de hacer tres muñecos Lego por seis libras y son muy amables.

      Sentiment
      • Positive
      Content
      • Price
    • Sells Lego, expensive but then it is

      Sentiment
      • Positive
      Content
      • Lego Products
    • Very expensive

      Sentiment
      • None
      Content
      • Price
    • Friendly staff 👍

      Sentiment
      • Positive
      Content
      • Staff
    • Sara and callum gave me and my friend amazing customer service, callus was very welcoming and helpful:)

      Sentiment
      • Positive
      Content
      • Customer Service
    • Great selection of range of lego themes. I loved the build your own characters station, and thought it was reasonably priced. Friendly and helpful staff.

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Good kids love it. But my wallet don't

      Sentiment
      • Positive
      Content
      • Price
    • really helpful today and always . especially Tom who I've never met in person but spoke today on the phone. a big thank you tom

      Sentiment
      • Positive
      Content
      • Customer Service
    • big selectionCourteous service recommended for collectors 😉

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Lego stores always have such great customer service. From the person at the door welcoming you, to the members of staff helping you find the items you are looking for. Lovely experience.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Always a pleasant experience. Nice staff, nice layout.

      Sentiment
      • Positive
      Content
      • Staff
    • Good

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Excellent customer service

      Sentiment
      • Positive
      Content
      • Customer Service
    • My kid loves this shop, staffs are very friendly and engaging!

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Busy but the staff are very friendly and helpful

      Sentiment
      • Positive
      Content
      • Staff
    • Lovely fun store , fantastic staff , would recommend suitable for all ages .

      Sentiment
      • Positive
      Content
      • Staff
    • Great Lego store with a lot of nice new Lego , and the staff is really great. Thanks

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Staff welcome you when you go in. Always offering to help if needed.There are lots of sets of Lego to view. Some for kids and some for adults.There's also a place to experiment with some of the bricks.Always an enjoyable place to visit.

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • I. Love. LEGO. Period. Need a towel to wipe the drool as I leave the store...

      Sentiment
      • Positive
      Content
      • Creativity
    • The best customer service and the only place to get some unique Lego products!

      Sentiment
      • Positive
      Content
      • Lego Products
    • The store is always busy with children and adults. The staff is alway very friendly and always around to help

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Staff were very helpful when I asked an awkward question

      Sentiment
      • Positive
      Content
      • Staff
    • My Grandchildren loved it. They got a Lego board each and shared a small pot of Lego pieces. They also enjoyed playing with Lego pieces while their Mum paid.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • 👍🏻

      Sentiment
      • Positive
      Content
      • Lego Products
    • Great customer service big thank you to Callum was very engaged and helpful..

      Sentiment
      • Positive
      Content
      • Customer Service
    • pleasant. friendly staff. you know what your getting in lego service never changes

      Sentiment
      • Positive
      Content
      • Customer Service
    • not a bad shop ..it is lego though

      Sentiment
      • None
      Content
      • Lego Products
    • Well stocked. Knowledgeable and friendly staff. Fantastic as usual

      Sentiment
      • Positive
      Content
      • Staff
    • Good Place

      Sentiment
      • Positive
      Content
      • Lego Products
    • Staff at this Lego store are really serious about making it a fun place to visit. My kids and I had a wonderful time going back again and again, and the staff were welcoming and super friendly. We’ll be back soon!

      Sentiment
      • Positive
      Content
      • Staff
    • Omg. I love Lego, this place has Lego. It even has a pick and mix, staff very friendly and helpful. There are models made up behind screens so you can see what they look like, very well thought out

      Sentiment
      • Positive
      Content
      • Lego Products
    • Great staff! We went on boxing day and they were out of a lot, understandably so, so we asked an employee for the catalogue to order from and even though they were super busy he went to the back and found a catalogue for us to browse through. Definitely would recommend this location for a friendly experience.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Being an adult Lego fan, I was disappointed with the store.Except for a few features such as the brick wall (which everyone who has ever visited the wall knows is disappointing due to the lack of variety) and the figure creation point (also disappointing for the same reasons as the wall), Hamleys had a greater stock of children's Lego. Disappointed that a main store such as this did not stock the more expensive models such as the Bugatti...

      Sentiment
      • None
      Content
      • Variety of Lego
    • Great choice of lego and great helpful staff

      Sentiment
      • Positive
      Content
      • Staff
    • They have the best staff, so entertaining and child friendly. My kids were entertained while shopping there

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Excellent customer service

      Sentiment
      • Positive
      Content
      • Customer Service
    • Staff were extremely helpful and friendly. Great experience!

      Sentiment
      • Positive
      Content
      • Staff
    • Very nice storeImpressive constructions

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Everything there is just expensive.

      Sentiment
      • None
      Content
      • Price
    • Huge selection of all types of Lego's

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • The kids love it!

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Brilliant shop Brilliant staff

      Sentiment
      • Positive
      Content
      • Staff
    • We went in to buy a gift for my nephew and Dylan was super helpful and honest.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Friendly staff, very helpful and informative answered all my questions

      Sentiment
      • Positive
      Content
      • Customer Service
    • All lego stores are magical places! + the staff is always super kind!

      Sentiment
      • Positive
      Content
      • Staff
    • Lovely little store with very welcoming staff

      Sentiment
      • Positive
      Content
      • Staff
    • Cocuklar icin guzel

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Loja extraordinária tem muita coisa linda

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Very good

      Sentiment
      • Positive
      Content
      • Lego Products
    • Brilliant place staff very helpful

      Sentiment
      • Positive
      Content
      • Staff
    • Shop forRICH KIDS

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Good sets for sale, friendly service. Very good

      Sentiment
      • Positive
      Content
      • Customer Service
    • It is Lego so always good.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Make sure you plan enough time visiting with children as they want to see all the toys and then can't chose which one to buy. Sadly play area closed currently.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • This wa my first visit to this leg store. I was very impressed with how well laid out it was. It was very clean and the staff friendly and helpful. There was also a very good choice of stock

      Sentiment
      • Positive
      Content
      • Lego Products
    • Lovely shop and great experience. Even though it's small by Lego standards, they have good inventory and very courteous staff. Knowledgeable too.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Great helpful staff!

      Sentiment
      • Positive
      Content
      • Staff
    • Attentive staff. We are handed alcohol gel at the entrance. Shown a 3D augmented reality model of Lego a TV screen which is super cool. Browsed the store without feeling the pressure to buy anything. We asked a question on if we were able to order a specific Lego piece that we are missing on a set we had bought, and were given a business card with who to contact. So nice, pleasant experience throughout. At the checkout we were asked to join their mail list, and we were given a keychain for joining!!!

      Sentiment
      • Positive
      Content
      • Customer Service
    • Never normally leave reviews but was really good service. Peter was exceptional, came to make sure we were looked after. Really talkative and helpful and a real people person. A credit to Lego

      Sentiment
      • Positive
      Content
      • Staff
    • Amazing staff! Very friendly and helpful!

      Sentiment
      • Positive
      Content
      • Staff
    • What is there not to like. It's a store full of lego. Completely brought out my inner child. Friendly and welcoming staff, a really clean store and just great.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Amazing staff, always happy to help . My kids were happy , we will love to go back . 5/5 superb service.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Absolutely fine for a lot of lego, more choice in the Lestersquare branch though

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Loved this place. Friendly staff and maintained very well.. my daughter's favourite place..

      Sentiment
      • Positive
      Content
      • Customer Service
    • Nice and friendly staff and helpful too x

      Sentiment
      • Positive
      Content
      • Customer Service
    • Strange little shop - usually seems to be more of a play area for small children building lego figures.

      Sentiment
      • None
      Content
      • Children's Experience
    • LEGO Stores are a special place to find incredible sets and get inspired about what to build next. The staff at Stratford are friendly and very helpful and will go out of their way to find you the minifigure you want.

      Sentiment
      • Positive
      Content
      • Staff
    • Great for Birthday presents and quick shop. The staff is helpfull as well.

      Sentiment
      • Positive
      Content
      • Customer Service
    • They were really friendly and it was a really fun experience

      Sentiment
      • Positive
      Content
      • Customer Service
    • Staff Gave illustration , clean and bright.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Just want can I say I'm an AFOL and love this place. Staff are so nice and friendly great place to shop.

      Sentiment
      • Positive
      Content
      • Staff
    • Beautifully clean store. Very good customer service

      Sentiment
      • Positive
      Content
      • Customer Service
    • The team here were great, very helpful and friendly.

      Sentiment
      • Positive
      Content
      • Staff
    • It was the safest shop I entered or at least where I felt the most safe.There was a very friendly member of staff at the door making sure there wasn't too many people inside the shop in order to observe social distancing. Then would offer hand sanitiser before we went in.The staff in store were so polite and friendly making sure social distancing is observed and that includes how certain items in the shop can or not be touched.And to finalise, Mark, excellent customer service. Polite and interested in what I had to say. Making sure my 3 year old could leave the store happy with the collectable miniature lego figure that comes in a package, as a surprise, so one never knows what you'll be getting. My son wanted the green one and he went in the back of store and after a while came back and it was the green lego figure, to my sons delight, he found it!Taking the extra for an excellent customer service, where customer feels welcomed, even when one knows nothing about Lego (nMe!), there was a friendly smile even behind masks.We will certainly be back!

      Sentiment
      • Positive
      Content
      • Customer Service
    • What excellent service. I apologise as I have forgotten his name but the manager-- I believe he was Spanish and perhaps called Alberto, he was an absolute legend, friendly helpful and professional, what an absolute diamond. He helped me swap a set of lego someone got me as a gift that I already had.

      Sentiment
      • Positive
      Content
      • Customer Service
    • So helpful!

      Sentiment
      • Positive
      Content
      • Staff
    • Never had a bad experience here.staff are all very friendly and helpful

      Sentiment
      • Positive
      Content
      • Customer Service
    • Staff are very attentive. They take time to explain to children with patience and a smile 😁

      Sentiment
      • Positive
      Content
      • Staff
    • Really friendly and helpful staff

      Sentiment
      • Positive
      Content
      • Staff
    • they said that i shouldnt get anytrhing so my dad didnt get me anything

      Sentiment
      • Negative
      Content
      • Children's Experience
    • Who dose not like a Lego shop ...very helpful and friendly staff too

      Sentiment
      • Positive
      Content
      • Staff
    • It's got space not been very busy when I've been there

      Sentiment
      • None
      Content
      • Variety of Lego
    • Lady was building a £75 model fiat 500, love it!

      Sentiment
      • Positive
      Content
      • Creativity
    • They keep children busy during my shopping

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Best for children's

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Very helpful staff and really well laid out store

      Sentiment
      • Positive
      Content
      • Customer Service
    • Another store of the famous brand Lego. The store contains different types of Lego pieces. It was very crowded may be due to the weekend. It was not arranged as other branches

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Love lego

      Sentiment
      • Positive
      Content
      • Lego Products
    • One member of staff who I did not get the name of was amazing he helped my 5 year old son get his lego book. He searched high and low for a good amount of time. He made my sons first lego shop experience amazing. Can't thank you enough. Really appreciate the service🤩

      Sentiment
      • Positive
      Content
      • Customer Service
    • Very fun and nostalgic shop

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Fun and all staff are frendly

      Sentiment
      • Positive
      Content
      • Staff
    • Good fun for whole family

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Kids enjoyed it

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Great range, but wow - the prices!

      Sentiment
      • Positive
      Content
      • Price
    • the best shop because my son likes to play with LEGO

      Sentiment
      • Positive
      Content
      • Lego Products
    • LEGO!!!

      Sentiment
      • Positive
      Content
      • Lego Products
    • Over priced Lego, got my Lego from John Lewis as it was half the price 🤦

      Sentiment
      • Negative
      Content
      • Price
    • Very helpful stuff 👌

      Sentiment
      • Positive
      Content
      • Customer Service
    • 10/10 employees really nice, great store would go again.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Just awesome the build your own mini figures my son loved it

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Good service and even offered to help find a specific secret minifigure.

      Sentiment
      • Positive
      Content
      • Customer Service
    • A huge store full of everything from the Lego brand in a huge shopping mall in London, there are all kinds of Lego creations, it is possible to buy certain parts according to choice, and there are a lot of options in the place, a dream store for children to visit the place, highly recommended, the prices are not cheap at all

      Sentiment
      • Positive
      Content
      • Price
    • Fantastic

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Lego!

      Sentiment
      • Positive
      Content
      • Lego Products
    • Kids love coming here. Loads of lego they can play with and the staff dont pressure you to buy anything they just let the kids play and have fun.

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Son always loves to visit Lego and we always end it up buying something,only downsize is for parents that have to wait long time in their feet while childrens are building lego

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Love this shop

      Sentiment
      • Positive
      Content
      • Lego Products
    • Great customer service and friendly staff

      Sentiment
      • Positive
      Content
      • Customer Service
    • Great place for kids

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Super friendly and helpful staff!

      Sentiment
      • Positive
      Content
      • Customer Service
    • Awesome

      Sentiment
      • Positive
      Content
      • Lego Products
    • Fuimos por casualidad a esta tienda de Lego, estaba super llena de gente y tuvimos la oportunidad de hacernos la tarjeta del club Lego que a su vez nos regalaron un llavero en forma de ladrillo de lego como bienvenida al club. Super simpáticos los empleados. El local tenia montones de mesas para jugar los niños montando muñecos y los adultos también.

      Sentiment
      • Positive
      Content
      • Customer Service
    • Expensive

      Sentiment
      • Negative
      Content
      • Price
    • Love it. That Batman's mobil is SICKKKK

      Sentiment
      • Positive
      Content
      • Lego Products
    • Was alright. Bit pricey though

      Sentiment
      • None
      Content
      • Price
    • It's a Lego store, need I say more.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Very helpful friendly staff was a bit confused what to buy they helped

      Sentiment
      • Positive
      Content
      • Staff
    • Naprawdę fajne miejsce dla fanów LEGO. Spory wybór .

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Kids can have fun by creating their own characters

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Typical lego store. Friendly staff, all available sets and clean

      Sentiment
      • Positive
      Content
      • Staff
    • Good store and choices

      Sentiment
      • Positive
      Content
      • Variety of Lego
    • Great selection but still pricy, great entertainment for the kids as they have a building station

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Too much fun, big kid. As expected clean tidy and friendly staff.

      Sentiment
      • Positive
      Content
      • Interactive Experience
    • Great staff, amazing products, my favourite LEGO store by far!

      Sentiment
      • Positive
      Content
      • Staff
    • great little Lego store

      Sentiment
      • Positive
      Content
      • Lego Products
    • Excellent Lego store.

      Sentiment
      • Positive
      Content
      • Lego Products
    • Good place to visit with kids

      Sentiment
      • Positive
      Content
      • Children's Experience
    • Love ot

      Sentiment
      • Positive
      Content
      • Creativity
    • The usual with a touch of happiness...

      Sentiment
      • Positive
      Content
      • Customer Service
    • Asked by five different members of staff if I needed help although didn't know they were standing in front of what I was looking for.

      Sentiment
      • None
      Content
      • Customer Service

Sentiment Analysis

  • Positive(230)
    92%
  • Negative(7)
    3%
  • None(13)
    5%
89 Net Promoter
Score

Popular Topics

  • Customer Service(57)
    23%
    93% Positive
  • Staff(50)
    20%
    98% Positive
  • Variety of Lego(42)
    17%
    93% Positive
  • Lego Products(35)
    14%
    97% Positive
  • Children's Experience(28)
    11%
    89% Positive
  • Interactive Experience(17)
    7%
    94% Positive
  • Price(15)
    6%
    53% Positive
  • Creativity(4)
    2%
    100% Positive
  • Location(1)
    0%
    100% Positive
  • Unknown(1)
    0%
    100% Positive

Languages

  • English(234)
    94%
  • Spanish(3)
    1%
  • French(2)
    1%
  • Italian(2)
    1%
  • Polish(2)
    1%
  • Chinese(2)
    1%
  • German(1)
    0%
  • Hungarian(1)
    0%
  • Portuguese(1)
    0%
  • Russian(1)
    0%

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