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Du Telecom: The Worst Network and Telecom Company in the UAE

Du Telecom: The Worst Network and Telecom Company in the UAE

40 reviews between Sep 09, 2023 and Sep 26, 2023.

Du Telecom is rated as the worst network and telecom company with poor customer service. Customers complain about disconnection, slow internet speed, and unhelpful support. Many have had difficulties cancelling contracts and dealing with billing issues. The company is accused of overcharging, providing unreliable services, and lacking professionalism. Du's app and customer care are also criticized. Customers warn others to avoid Du and consider switching to Etisalat for better service.

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40 reviews between Sep 09, 2023 and Sep 26, 2023.

Sep 09, 2023 - Sep 26, 2023

Featured Content

  • I’m very disappointed with the service…

    I’m very disappointed with the service as I paid my phone bill on time but they still disconnected my line and now I have to call them a million times to reconnect me back Waiting for the reconnection already two days

    Sentiment
    • Negative
    Content
    • Billing Issues
    Sep 26, 2023
  • Worst company in the history of mankind

    Worst company in the history of mankind

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 26, 2023
  • If only I could give zero I would

    If only I could give zero I would. Anyone who has the misfortune of using Du knows why. Horrendous

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 22, 2023
  • Worst network

    Worst network. It does not get connected and you cant reach the customer care representative. DO not get any product from this network.

    Sentiment
    • Negative
    Content
    • Network Coverage
    Sep 22, 2023
  • Worst network

    Worst network, service and customer service in the world.. I’m definitely changing to Etisalat because I took the worst decision of my life by choosing this du.

    Sentiment
    • Negative
    Content
    • Network Coverage
    Sep 21, 2023
  • The worst customer service you’ll ever…

    The worst customer service you’ll ever come across! Shocking 😡😡😡

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 21, 2023
  • Unorganised

    Unorganised, employees are slacking.Numbers are mixed up. Have to wait few hours to activate a SIM card

    Sentiment
    • Negative
    Content
    • Service Reliability
    Sep 19, 2023
  • Our one year plan ran out

    Our one year plan ran out. Organised to get another one set up and the delivery man never showed. I've called and texted multiple time and now du itself has stopped replying to me. Ridiculous service

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 15, 2023
  • It's not even possible to pay the bill…

    It's not even possible to pay the bill and also to connect on phone. They just cut your wifi off while you have a contract and have to pay anyway. Thiefs! Useless!

    Sentiment
    • Negative
    Content
    • Billing Issues
    Sep 15, 2023
  • Just avoid this company

    Just avoid this companyCustomer service is incompetent My Billing issues not resolved and they literally told me slam your head in the wall

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 10, 2023
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