Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
Users express disappointment with Twitch mobile app performance

Users express disappointment with Twitch mobile app performance

30 reviews between Feb 19, 2023 and May 05, 2023.

The Twitch mobile app has faced several complaints from users. Reviews state that the app buffers and stutters, new updates have resulted in broken features and glitches, the app is not user-friendly, and the numerous ads are frustrating. Many users complain about the app's performance with audio, syncing, and network errors. Others suggest that the app is unreliable, unstable, and difficult to use. There is also a complaint about the app's privacy and trackers. Several users have expressed disappointment with the mobile app's overall performance compared to the website version.

Twitch: Live Game Streaming - Apps on Google Play
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews.

30 reviews between Feb 19, 2023 and May 05, 2023.

Feb 19, 2023 - May 05, 2023

Featured Content

  • Cannot save my stream even though copyrighted sounds are turned off. it won't let me activate it in the app on xbox as for whatever reason the activation site is not showing up and the qr code is not working. Over all just very disappointed with the app ever since the update and the service since the last update

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 30, 2023
  • No matter where I am, no matter how good if a signal I have, wifi or not; it doesnt matter. Twitch buffers. And stutters. And lags. And this happens to my brother on his phone as well. No thank you. When Rumble and Youtube have zero issues, but Twitch does, this is concerning.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 28, 2023
  • Overall, a pretty good app. But i have one issue... The option to filter different streams through language is gone! I want to watch streams in English, but without that filter, it is very annoying and time consuming to scroll through all laguages. Was it removed on purpose or is this a bug? Please let me know!

    Sentiment
    • Positive
    Content
    • Features and Usability
    Apr 27, 2023
  • Good job, you killed the mobile browser version and forced this app upon us, but streams are unwatchable when using bluetooth earbuds. The audio is delayed for 0.5-1s and this bug has been around for a year already and still hasn't been fixed. Absolutely unwatchable experience.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 26, 2023
  • Ever since the damn update the media player freezes constantly while buffering and eventually I have to close the stream and relaunch in order for it to start working again. The previous version was fine and I have Fibre internet so it's not my connection also every other app works and runs well. You guys should do some research on YouTube and create a VOD experience that's somewhat smooth PLEASE!!!!

    Sentiment
    • None
    Content
    • Technical Issues
    Apr 06, 2023
  • Had to revert to 14.6.0 because of the new media player that doesn't switch to 'Audio only' when minimized or screen turned off. Meaning, if you watch in 1080p and turn off the screen it's still downloading and playing 1080p file in the background, wasting the battery and bandwidth, whereas in previous versions it would switch to 'Audio only ' that uses way less resources. It also stopped sending me notifications today for some reason.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Mar 26, 2023
  • There's so many problems with the Twitch app. Clipping something is easy, but then if you want to trim it, it's nearly impossible unless you patiently reload the thing a thousand times. The tchat is always disappearing, I'm not always able to claim the channel points. If you're using the pop-out feature all these bugs are happening at the same time, sometimes when coming back to the app the broadcasting itself will just disappear but the audio will stay. Announcement doesn't show up. It's bad.

    Sentiment
    • Negative
    Content
    • Features and Usability
    Mar 09, 2023
  • I love the ability to stream, but there are a lot of glitches in Twitch's software... especially in the transitioning to ads. Even besides that, I constantly have to refresh my screen while watching streamers because I'll get black screen video and network errors. I found out recently that I am not alone, either.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Feb 23, 2023
  • The predictions don't work anymore, they don't show up until I exit the stream and re-enter. Chat disappears if I minimize the app for a minute and come back. I always receive an error when trying to redeem channel points. Not sure what happened in the last month or so, it wasn't like this before.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Feb 22, 2023
  • The app is complete and utter garbage even compared to the already bad desktop version. It's full of bugs and annoying little things that make it infuriating to use. Videos and clips often have weird cuts in them, it lags on every other occasion, audio is more often than not off sync and it's very unstable. Also for some reason I'm not able to use Stream Manager in landscape mode. I rarely use this app anymore because it's just that bad.

    Sentiment
    • Negative
    Content
    • Features and Usability
    Feb 19, 2023
  • See All Reviews

Sentiment Analysis

-64 Net Promoter
Score

Popular Topics

Languages

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Google Play reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.