Multiple users have reported issues with the Air India Express app, including login problems, ticketing issues, seat arrangement problems, slow responsiveness, and difficulties in adding boarding passes to the Apple Wallet. Customers have also complained about delays, poor service, and lack of communication regarding flight changes. The app has received criticism for its poor user experience and interface. Users have expressed frustration with the app's slow loading times and the inability to edit personal information.Best for
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Web and app has such a poor experience. Bad UI and UX.
App is very slow and Add to Wallet option doesn’t work for boarding pass
Not able to download the boarding pass for the Apple Wallet.
Most of the time they get delayed. Such a pathetic service.
Pathetic customer service, there is no human only robot who doesn’t get anything.
Cant add boarding pass to apple wallet
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