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Mounting User Discontent with Checkers & Rally's App Update
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    • Mobile App Developers
    • Product Managers
    • Customer Service Managers
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    • UX/UI Designers
Mounting User Discontent with Checkers & Rally's App Update

Checkers & Rally's App Feedback Analysis: Insights Revealed

The recent update to the Checkers & Rally's app has received overwhelmingly negative feedback from users. Many complaints highlight the loss of rewards and deals, login issues, and the app's inability to locate local stores. Users report that the new interface is confusing and buggy, with numerous difficulties in placing orders and accessing previously available rewards. The removal of GPS functionalities and the failure to notify users of rewards in a timely manner further contribute to dissatisfaction. While some customers appreciate the food and service at Checkers, the app's functionality has deterred regular patrons, leading to calls for urgent improvements to restore trust and usability.

Source: App Store Reviews of Checkers & Rally's

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Customer Feedback Analysis of Checkers & Rally's

In-depth analysis of user feedback on Checkers & Rally's app. Discover issues on usability, rewards, and more.

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Custom Date - Nov 09, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Can’t log in

    Says my password is wrong, re set it, still says it’s wrong

    Sentiment
    • Negative
    Content
    • Login and Account Issues
    Oct 22, 2025
  • This app does not work

    There is a special that they are running yet I’m unable to order the required burger

    Sentiment
    • Negative
    Content
    • Ordering Problems
    Oct 18, 2025
  • Fix your app

    The old app was so much better your items don’t even pop up like I can’t even find the big Buford

    Sentiment
    • Negative
    Content
    • App Update Discontent
    Oct 15, 2025
  • Awful app now

    New app is awful now. Cant click on any coupons I had. Just keeps saying nope doesn’t qualify. Horrible

    Sentiment
    • Negative
    Content
    • Rewards Program Problems
    Oct 11, 2025
  • Every time I use the app there’s a problem?

    Every single time holy I can’t recommend when it’s all the time

    Sentiment
    • Negative
    Content
    • App Update Discontent
    Oct 11, 2025
  • Too buggy

    Very buggy and now rewards won’t work. Why did developers ruin the app when it was working fine before?

    Sentiment
    • Negative
    Content
    • App Update Discontent
    Oct 09, 2025
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Sentiment Analysis (limited preview)
-70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Checkers & Rally's based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Customer Service Managers, Marketing Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

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