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User Complaints and Issues with Channel 4 App

User Complaints and Issues with Channel 4 App

30 reviews between Sep 12, 2023 and Oct 07, 2023.

Users complain about frequent disconnects and error messages when using the app with LG TV. Some users have also experienced issues with subscription payments and login errors. The app is criticized for its long ad breaks and lack of functionality, such as the inability to skip to specific parts of a program. Many users find the app unreliable, with frequent crashes and playback abandonment.

‎Channel 4
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30 reviews between Sep 12, 2023 and Oct 07, 2023.

Sep 12, 2023 - Oct 07, 2023

Popular Phrases

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Featured Content

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  • Rubbish

    It’s hard work trying to get it on your TV I swear they make it has difficult as possible. I will do with out it and watch some thing else ,

    Sentiment
    • Negative
    Content
    • App Connectivity Issues
    Oct 03, 2023
  • the

    this was a

    Sentiment
    • Negative
    Content
    • Lack of Features and Functionality
    Oct 03, 2023
  • Sticks on ads

    Watching on the iPhone app, it often goes to a never ending ad break, advert after advert and doesn’t go back to the show. Really frustrating and makes me avoid watching things on channel 4.

    Sentiment
    • Negative
    Content
    • Excessive Ads
    Oct 03, 2023
  • Buggy airplay support

    Whenever I airplay to my LG TV it disconnects and and provides an error message saying “channel 4 is unavailable”.
    It plays just fine on the phone.

    This should be table stakes functionality for an iOS App.

    Sentiment
    • None
    Content
    • Airplay Compatibility Issues
    Oct 01, 2023
  • KISS

    Keep it SIMPLE… stupid!

    iOS 16.7 / signed in / region /…… just a rolling symbol.

    Doesn’t retain settings… doesn’t work.

    Sentiment
    • Negative
    Content
    • Lack of Features and Functionality
    Sep 30, 2023
  • Decent but way too many ads

    Great selection of shows to watch it’s a shame that everything is littered with ads I wouldn’t mind if the ads were less frequent or for a shorter duration but 3-4 mins of ads every 10mins or so is just ridiculous

    Sentiment
    • Negative
    Content
    • Excessive Ads
    Sep 29, 2023
  • Completely useless

    Seemingly impossible to sign in or do anything at all. How can it be so hard to sort this app out when it once used to work flawlessly?

    Sentiment
    • Negative
    Content
    • Login and Sign-in Problems
    Sep 28, 2023
  • Stop cutting it off

    I’m an avid Hollyoaks watcher and get really frustrated that I have 1-3 seconds to re click on the video to catch the after scene, and will miss it have to restart the episode and watch adverts again if I miss it…

    Sentiment
    • None
    Content
    • Crashes and Playback Abandonment
    Sep 28, 2023
  • Absolutely awful app

    Tried to watch football on my phone and tv it will streams 5 mins of adverts and then a message will appear to say there’s a rendering fault.

    Deleted and reinstalled to no avail. Wasted half an hour of my time. A streaming app that won’t stream? Complete fail

    Sentiment
    • Negative
    Content
    • Streaming and Playback Errors
    Sep 13, 2023
  • Would be great if it worked

    Lets you watch ads over and over again only to say there’s an error and episode won’t play. Works sometimes after a couple of tries, but sometimes not at all. Really frustrating and it’s the only app I’ve ever had this problem with so nothing wrong with my wifi connection etc.

    Sentiment
    • Negative
    Content
    • Streaming and Playback Errors
    Sep 13, 2023
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Sentiment Analysis

-76 Net Promoter
Score

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