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Canva Graphic Design App

Canva Graphic Design App

30 reviews between May 22, 2023 and May 25, 2023.

Canva, a graphic design app for professionals and non-professionals alike, has received mixed reviews. Some users praise the app's versatility, ease of use, variety of tools and templates, while others have issues with lag, glitches, and non-responsive customer support. Users also suggest adding a filter option and improving the navigation of the elements section. The ability to collaborate with team members on projects still needs work. Some users reported difficulty accessing folders and missing comments. Despite these issues, users recommend Canva because it provides a vast array of design tools, templates, and features at a reasonable cost or for free.

‎Canva: Design, Photo & Video
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  • The best

    Simple for even non creative/visual experts. Have made some great posters, flyers and promotional items for our nonprofit. Thank you!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 25, 2023
  • Me encanta 🥰 me hace sentir bien

    Gracias 🤩

    Sentiment
    • Positive
    Content
    • Others
    May 24, 2023
  • Complete enjoyment

    I’ve always loved to edit and add pics, as well as scrapbooking

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 24, 2023
  • Signing photos

    I’m new to Canva. I mainly want to be able to add my name in calligraphy text to my special photos. i’ve done it once in calligraphy, and then a second time in regular text. I can’t seem to get the steps right to make it work for me every time. But I’ll keep trying!

    Sentiment
    • None
    Content
    • Features and Usability
    May 24, 2023
  • I wish i could rate a 0

    my design i was making for a business is no longer there‼️

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 24, 2023
    • It just keeps getting better!

      This app has been a life saver. I’m a small business owner and Canva makes it so much easier to create vibrant designs. They’ve recently added more tools such as animation and drawing that make it fun too! I especially like the branding tools. I pay for pro and it’s worth it.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 24, 2023
    • I love this app

      This app is amazing, it pretty much as everything you need to let your imagination flow.

      One thing I do hope you can change is to add a filter option when searching through graphics/elements and being able to check if it’s free or pro (much like we can when looking at templates). And it’s a bit hard to navigate through the elements section, especially the pre-made frames for photos. Usually the basic shape frames would be at top for any app but in this case the square/rectangle frames are at the middle/bottom so it’s a bit frustrating to look for (even tho there’s a search bar). I just think the basic shapes should be at the top.

      Love the app

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 24, 2023
    • ❤️

      Canva is the Best 👌🏼

      Sentiment
      • Positive
      Content
      • Others
      May 24, 2023
    • My go to

      I love Canva! It’s been my go to since starting up my business. I just love how easily I can create any and everything I want all in this one app!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 24, 2023
    • Horrible

      Audio crashes after downloading to my iPhone. No help No support Nothing just deal with it. And I did DELETE AND ONE STAR

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 24, 2023
    • GREAT APP

      This is the best designer app that is free. There is so many options even when ur using the free version compared to other apps where u get very limited options that end up forcing u to pay. BEST OF ALL NO ADS! Keep it up canva. Also if you can add a little more pictures for free users and add more pictures for a certain place that I would like to search for example Dubai and it shows up pics.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 24, 2023
    • Doesn’t save work

      My time was stolen. After editing a video I come back the next day and all of my work is frozen and no troubleshooting fixes this. I pay for this service, you stole from me. Why should I not get my money back? Thieves.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 24, 2023
    • Would Give A 5 But...

      Don't get me wrong. I love Canva and especialy use it to put together book covers and decorate my Socials. I mainly use it on the Web on PC but downloaded the app to continue edits on the go. When the app works, it's great. But most of the time, it does not for me. It lags way too much when I use the app for more than three minutes while editng and chews up a huge chunk of my battery. Due to these issues, I'm unable to get anything finished on the go and it deterred me from using the app often, hence why I give it a 3.

      Sentiment
      • None
      Content
      • Technical Issues
      May 23, 2023
    • Bugs need to be gone.

      I love using Canva but lately Canva has not let me in. I’ve restarted my iPad gen 9 and it just shows the regular Canva picture. Like why!!!! Let me in!!! I wait and wait, Still stuck on it like idk if I’m the only one but now I can’t design.

      Please fix the bug Canva devs!!

      Sentiment
      • None
      Content
      • Technical Issues
      May 23, 2023
    • Amazing app

      Great quality and has a lot of offer for photos and modification !

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Best Design App

      So fun to use. Beautiful designs. Endless creativity.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Artistic Self-expression

      I must say this app has allowed me to be creative in more ways then one. I’m pleased with the numerous opportunities that I’ve been able to have utilizing the tools given to me through this app. This is where adults get to make creating work fun and enjoyable.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Satisfied

      Very helpful

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Works pretty good but one issue not the worst that could happen though

      For some Reason Canva isn’t opening, when I open it, it sits on the loading screen. I thought I might just take a minute to load but I left it for an hour and it never opened, so I can’t use it anymore on my phone but I can use it on my laptop and I have no complaints except I can’t use it on my phone

      Sentiment
      • Positive
      Content
      • Technical Issues
      May 23, 2023
    • Customer Service needs improvement ASAP!

      I used to be one of Canva’s biggest fans and I’m super elated with all the new technology they come up with, however, I don’t think it’s fair that they continually charge monthly without fail, but their Customer Service does not follow through when you report issues i.e. it’s been almost 3 months since I reported the issue with their video and PDF downloader and it’s still having the same issues!

      Good luck trying to get a hold of a supervisor to help you actually resolve issues because all they did was filter me through several technicians, who seem to be just cutting and pasting answers, and not really getting to the bottom of things and I when I kept following up for an update, they finally told me that their “developers,” would figure it out and they would get back to me, and that was supposed to be a solution well, I’m not able to use the pro features that I diligently pay for.

      I hope someone at Canva who can do something reads these reviews because this is an awesome program, however, it’s downfall will be—as it is with any company— when they get so big, they they stop caring about the very people who got them to the top.

      No matter how technological we get, old-school Customer Service will always win.

      TL:DR if we’re paying for pro features, those features should be working all the time, and if they have issues, they should be fixed in an expedient manner. When you bill me, you get your money right then & there—that’s what I expect with the service I’m paying for as well.

      Sentiment
      • Negative
      Content
      • Pricing
      May 23, 2023
    • Great app to create content and much more!

      I love Canva! It’s a versatile tool, here I had created logos, email signature, social media posts, pdf, business cards, QR codes and there is so much more to do. I love that canva has a free account and on that one you can create a lot plus download it. I don’t usually used every day and when I really need something that is paid I would get all the ideas that I want to create and pay for that month and have all my creations which is a great deal.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Creating is easy for non graphic designers

      The ability to pretend to be a designer is easy with Canva tools and templates. It’s very intuitive and I’m very proud of my results that I can actually use in a professional website or ad campaign. The world still needs graphic designers, no doubt about this, but those of us that need to use our own creations, are made to look good with the help of Canva designers and their program fir every day people!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 22, 2023
    • WHAT IS HAPPENING!!!!

      Okay sooooooo there is something wrong with canva. I use the Canva website on my school laptop and I am signed into that and everything. I use it for presentations and posters. I get emails about the contests on my phone because it’s fun to see what’s out there. But when I decided to download the app on my phone it downloaded fine and then when I opened the app, all it showed was the canva logo. I WAITED 30 MINUTES for it to load and it NEVER loaded. So i uninstalled the app and restarted my phone. Then i redownloaded the app and it did the same thing. My iPhone 7 is up to date on updates. My phone runs fine and this has not happened with any other apps on my phone. Please fix!!!!!!! UPDATE: canva you have failed me. i got a new phone for christmas the iphone 14 and i still have the same problem with the app never loading. i always make sure that the app is fully updated and i also restarted my phone. i thought it was something involving my old iphone 7 but no. i read other reviews and people are literally having the same problem. if you are going to be a app developer, then read the reviews and help people. how can you guys make money if you LITERALLY do not help us? canva i think you guys should get your mind straight and please help me and my other canva users out there

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 22, 2023
    • Love it

      It’s amazing app I love it. I do a lot of things in this app invitations templates

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 22, 2023
    • Collaboration

      It is still difficult to collaborate with team members who I assign to projects. Sometimes they cannot see work that is inside of folders that they already have access to.

      Sentiment
      • Positive
      Content
      • Technical Issues
      May 22, 2023
    • Gotta love it!

      It’s everything your business needs. I took away a star only for the ridiculous rush shipping prices for labels.

      Sentiment
      • Positive
      Content
      • Pricing
      May 22, 2023
    • i love it!

      you don’t need premium like some apps to make cool stuff!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 22, 2023
    • Where are comments left by others??

      Someone left comments for my THESIS, and they are nowhere to be found!! No instructions on how to access them, or even where to find them! What in the world? I trusted the functions of this app, which I’m paying subscription for, and then this happenins in the context of a critical document??? NOT OK.

      Sentiment
      • None
      Content
      • Technical Issues
      May 22, 2023
    • Great for Home or Business

      I love how versatile Canva is! I can use for personal or business and anywhere! Thank you Canva!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 22, 2023
    • The new

      The new

      Sentiment
      • Positive
      Content
      • Others
      May 22, 2023

Sentiment Analysis

  • Positive(21)
    70%
  • Negative(5)
    17%
  • None(4)
    13%
53 Net Promoter
Score

Popular Topics

  • Features and Usability(15)
    50%
  • Technical Issues(9)
    30%
  • Others(4)
    13%
  • Pricing(2)
    7%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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