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Air India Express App Review

Air India Express App Review

30 reviews between Jan 03, 2023 and Jan 08, 2024.

The Air India Express app has poor UI/UX and frequent delays. Users have reported issues with downloading boarding passes and changing personal information. The app is slow, unresponsive, and crashes often. Customers have complained about the lack of customer support and seat selection options. The app also encounters errors during login and payment processes. Overall, the app needs significant improvement in terms of functionality and user experience.

‎Air India Xpress
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30 reviews between Jan 03, 2023 and Jan 08, 2024.

Jan 03, 2023 - Jan 08, 2024

Featured Content

  • Very badly designed application

    To TATA DIGITAL CXO,
    Please fire your product manager and designers immediately. Seriously, is this your standard?

    Sentiment
    • Negative
    Content
    • Poor User Experience
    Nov 20, 2023
  • Poor user experience

    Web and app has such a poor experience. Bad UI and UX.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 19, 2023
  • Login error

    Tried to login via sms and email. After typing otp nothing happens.

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 13, 2023
  • Useless app

    Tried to login via sms and email multiple times. After entering the otp there is no response. It’s crap

    Sentiment
    • Negative
    Content
    • Login Issues
    Nov 08, 2023
  • Poor app

    Error while loading worthless app , forst shows zero convenience fees then after charge 500 convenience fees

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 21, 2023
  • Worst app

    When try to book flight it re-route to airasia website which is not working well with mobile.Better try other apps.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 14, 2023
  • See All Reviews

Sentiment Analysis

-90 Net Promoter
Score

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