Common Consumer Conversation Classifier
This model is created with the intent of classifying consumer conversation around a product, service or a brand in general.
See it in Action!
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Labels
| Features and Quality | : Who doesn't like to buy a product with quality? This label represents conversations related to the features and quality of products and services. |
| Orders and Delivery | : Nomnomnom! Even though ordering is not just about food, the analyst gained 2 pounds while classifying this label. This label indicates conversations around online order and delivery experiences of consumers. |
| Pricing | : It's all 'bout the money It's all 'bout the dum dum da da dum dum. This label is about all pricing related conversations where consumers only focus on pricing issues. |
| Customer Service | : This label represents consumer experiences related to call centre's and other online platforms. |
| Ads & Campaigns | : This label is about marketing activities performed by organizations. |
| Technical Support | : This label indicates conversations around the technical support experiences of consumers. |
| Point of Sales | : Let's see how you sell it! This label indicates conversations around sales points where people interact with the brand physically or digitally. |
Languages
English , Spanish , Portuguese , French , German , Turkish
Description
Understanding consumers is hard, and it also requires a lot of work. This model is created for marketers and researchers who want to understand their consumers in general. Although most of Kimola's Machine Learning Models are designed for a specific sector, this one is created for general use.
